Receptionist

Young'S; North Creake; On-site; GBP 20,000 - 24,000; Full time

Benefits offered by this job

Free Meals

Weekly pay

28 days holiday per year

20% discount in all Young's Pubs

30% discount on overnight stays in our

Share Save Scheme

Company Pension Scheme

Job summary

The Cliftonville in North Creake is seeking a friendly Receptionist to welcome guests and deliver outstanding service as part of the Young's hospitality collection.

You will be a proactive team player with strong communication, eye for detail, and a passion for driving guest satisfaction while supporting admin tasks and sales initiatives. Join a team that offers free meals, weekly pay, 28 days holiday, and extensive staff discounts with career progression within Young's pubs and rooms network.

Qualifications

• Passion to deliver exceptional customer service with a friendly, outgoing personality.
• Experience in a similar hospitality environment and strong communication skills.
• High standards and impeccable eye for detail with a proactive sales focus.

Responsibilities

• Deliver exceptional guest service at reception and assist with front-of-house duties.
• Drive sales and guest engagement while maintaining planning and organisational controls.

Skills

Communication skills

Customer service

Team player

Attention to detail

Sales awareness

Job description

Receptionist

We are a collective of like minded, guest focused individuals. Our mission is to craft memorable experiences and lasting memories, delivered with warm, genuine & generous hospitality. As part of the Youngs portfolio, we offer unrivalled benefits, development opportunities & progression pathways for our team. The Cliftonville is a venue for all to love - exceptional locally sourced food delivered with heart, 30 boutique bedrooms with unrivalled sea views & a burgeoning weddings and events business. Just a short stroll from the beach, the pier and the town centre, we have a lot to shout about and to be be proud of.

What We Offer Our Receptionists

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Receptionist:

As the successful Receptionist you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You will have experience working in a similar environment, be an active team player with excellent communication skills and have very high standards and an impeccable eye for detail.

You will have a pro-active approach to driving sales and delivering growth through engagement with our customers and team and demonstrate great planning and organisational skills to maintain effective controls and ensure the financial credit and administration procedures are applied at all times.