Receptionist

LAH Property Marketing; Manchester; On-site; GBP 30,000; Full time

Job summary

A leading company in Manchester is seeking a full-time Receptionist to manage the front of house and assist with facility management. The ideal candidate will provide excellent customer service, manage contractors, and support the Building Manager. This dynamic role requires strong communication and problem-solving skills, as well as proficiency in Microsoft Office. Join a vibrant team and enjoy benefits like a company pension and wellness scheme.

Benefits

Company pension

Referral program

Wellness scheme

Company events

LAH Learning Academy

Qualifications

• Proven experience in a front of house reception role.
• Facilities management experience is desirable.

Responsibilities

• Manage and own the reception area to ensure it reflects expectations.
• Establish yourself as the main point of contact for building queries.
• Introduce a monthly e-newsletter promoting local events.

Skills

Customer Service

Communication

Problem Solving

Multitasking

Tools

Microsoft Office

Social Media

Job description

Department: Front of House

Location: Manchester

Compensation: £30,000 / year

Description

Receptionist – Full Time

Salary: £30,000

Location: Corporate Office Building, Manchester Airport

We have an exciting opportunity for an experienced and efficient corporate receptionist who is ready to take on additional facility management responsibilities. You will be highly organized, managing contractors and providing admin support to the off-site Building Manager.

You will be responsible for providing an outstanding experience to both tenants and visitors, consistently exceeding expectations. This dynamic role requires a confident, well-presented individual with proven experience and a strong sense of ownership.

The role is based at a modern office building near Manchester Airport station.

Salary: £30,000

Hours: 8.00am - 5.00pm, Monday to Friday

Key Responsibilities

Reception

• Manage and own the reception area to ensure it reflects the clients’ and tenants’ expectations
• Meet, greet, and register all visitors, providing excellent customer service
• Manage deliveries, couriers, and post efficiently

Building Management

• Establish yourself as the main point of contact for building questions and queries
• Work closely with the off-site Building Manager, reporting issues and assisting in resolutions
• Manage contractors, issue keys, and update maintenance logs
• Build strong relationships with local letting agents and support them with office viewings
• Perform general administration tasks as needed

Community Engagement

• Introduce a monthly e-newsletter promoting local events and discounts to foster a community vibe

Skills, Knowledge, and Expertise

• Proven experience in a front of house reception role
• Facilities management experience is desirable
• Personable, proactive, confident, and committed to excellent customer service
• Self-motivated with the ability to multitask
• Strong problem-solving, communication, and active listening skills
• Proficient in Microsoft Office, apps, and social media; willing to learn in-house systems

Benefits

• Company pension
• Referral program
• Wellness scheme, including a 24-hour confidential helpline and online GP
• Company events
• LAH Learning Academy