Receptionist / Host

TN United Kingdom; Manchester; On-site; GBP 10,000 - 40,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen engagierten Empfangsmitarbeiter, der das Gesicht des Restaurants 20 Stories in Manchester wird. In dieser spannenden Rolle sind Sie dafür verantwortlich, unsere Gäste herzlich zu empfangen und sicherzustellen, dass sie ein unvergessliches Erlebnis haben. Mit einem Fokus auf außergewöhnlichen Kundenservice und Teamarbeit werden Sie Teil eines dynamischen Teams, das sich für Exzellenz einsetzt. Nutzen Sie die Möglichkeit, in einem der ikonischsten Restaurants der Stadt zu arbeiten und genießen Sie zahlreiche Vorteile, darunter exklusive Rabatte und Wellnessangebote. Wenn Sie Leidenschaft für Gastfreundschaft haben, sind Sie hier genau richtig!

Benefits

50% Rabatt in Restaurants

Exklusive Rabatte und Cashback

Wohlfühlunterstützung

Zahnmedizinische Versorgung

Gesunde Mahlzeiten während der Schicht

Mitarbeiter des Monats Auszeichnung

Zugang zu Schulungsressourcen

Bezahlter Freiwilligentag

Qualifications

• Erfahrung im Kundenservice ist von Vorteil.
• Fähigkeit, in einem schnelllebigen Umfeld zu arbeiten.

Responsibilities

• Begrüßung der Gäste und Gewährleistung eines unvergesslichen Erlebnisses.
• Professionelle Beantwortung von Anrufen und Anfragen.
• Unterstützung des Managementteams bei täglichen Aufgaben.

Skills

Kundenservice

Kommunikationsfähigkeiten

Teamarbeit

Education

Abschluss in Gastgewerbe oder verwandtem Bereich

Job description

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The Location: Spinningfields, Manchester

The Salary: Up to £14.71 per hour

Why work for us:

Our industry-leading benefits have you covered!

• Industry leading pay: We value your expertise and dedication.
• Dine with style: Enjoy a lavish 50%
  discount at all our restaurants, all day, every day.
• Exclusive perks: Our teams have access to some of the best discounts and cashback from a range of top retailers and cinema tickets at unbeatable prices through the Lifeworks app.
• Financial freedom: Take control of your finances with Wagestream – track your earnings in real time, access up to 40% of your pay instantly, and save directly from your salary.
• Wellness support: Your wellbeing matters to us! Benefit from a confidential Employee Assistance Program with a 24/7 helpline and 6 complimentary sessions with a trained counsellor.
• Total Wellbeing Package: Embrace a holistic approach to health with WeCare – offering UK-based online GP appointments, mental health counselling, fitness programs, legal and financial guidance, and more!
• Dental care made easy: With Tooth Fairy, you have instant access to expert advice and prescriptions from the comfort of your own home.
• Nourish your body: We offer healthy and nutritious meals whilst on shift.
• Recognition and Reward for a job well done: Shine bright with our Employee of the Month scheme, Long Service Awards, and numerous group incentives. You may even earn a place at our yearly employee awards night!
• Grow with us: You will have access to some of the best training our industry has to offer. You will have access to our training platform, D&D Connect, which is packed with resources to nurture your skills and knowledge.
• Get some rest: Your holiday allowance increases with length of service.
• Make a difference: Give back to the community with an optional paid day each year for volunteering efforts.
• Spread the love: Benefit from our recommend a friend scheme and share the joy of joining our team.

Who we are:

The Evolv Collection is a pioneering, premium hospitality group, founded by Sir Terrence Conran in 1991. Our portfolio includes the most iconic restaurants in modern history, located in London, Birmingham, Manchester, and New York.

Each brand in the collection has its own heritage, distinctive character, offering, and ambiance. We strive for excellence by investing in our people, driving a passion to deliver outstanding guest experiences.

20 Stories has become an integral part of Manchester's restaurant scene, known locally as 'The restaurant in the sky' for its jaw-dropping 360-degree views, fantastic menus, beautiful design, and lively bar scene. The menu showcases the best of the Northwest, sourcing ingredients no more than 50 miles from Manchester.

A bit about what you will be doing:

We are looking for a dedicated and guest-centric Receptionist to join our team at 20 Stories. In this role, you'll be the warm, friendly face greeting our guests and ensuring they have a memorable dining experience. You will answer calls and inquiries professionally and efficiently, support the management team, and show guests to their tables with a smile. Your friendly demeanor and well-groomed appearance will embody our commitment to exceptional hospitality at every touchpoint.

At The Evolv Collection, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Join our team where everyone is welcomed, valued, and empowered to thrive.