Medical Receptionist

Confidential; Macclesfield; On-site; GBP 18,000 - 19,000; Full time

Job summary

Confidential is seeking a Medical Receptionist in Macclesfield for a full-time temporary role. You will greet patients, update records, manage appointments, and handle calls in a fast-paced healthcare setting.

The role requires excellent communication, strong organisational skills, and the ability to maintain discretion and confidentiality in a busy environment.

Qualifications

• Experience in reception, administration, or medical reception preferred.
• Excellent communication and interpersonal skills.
• Strong organisational skills with ability to prioritise workload.
• Proficient with Microsoft Office and internal systems.

Responsibilities

• Greet patients and visitors in a professional and friendly manner.
• Check patients in and update records as required.
• Provide directions and general assistance to patients and visitors.
• Manage incoming calls and respond to enquiries.
• Book, amend and cancel appointments.
• Ensure patient information is handled confidentially at all times.
• Maintain accurate records and update databases as required.
• Manage reception and waiting areas to ensure a welcoming environment.
• Liaise with clinicians and healthcare professionals.
• Undertake general administrative and reception duties to support the team.

Skills

Reception experience

Customer service

Organisational skills

MS Office

Tools

Microsoft Office

Job description

Medical Receptionist

Location: Macclesfield
Contract: Temporary, initially 3 months (potential to extend up to 6 months)
Hours: Full Time, Monday to Friday, 08:30 - 17:00
Pay Rate: 12.71 - 13.50 per hour (dependent on experience)

Overview

We are currently recruiting for a Medical Receptionist to join a busy healthcare setting in Macclesfield. This is a full-time temporary position initially for 3 months, with the possibility of extension up to 6 months for the right candidate.

This is a front-facing role requiring excellent customer service, strong organisational skills, and the ability to work effectively within a fast-paced environment.

Key Responsibilities

• Greeting patients and visitors in a professional and friendly manner.
• Checking patients in for appointments and updating patient records where required.
• Providing directions and general assistance to patients and visitors.
• Managing incoming telephone calls and responding to enquiries.
• Booking, amending and cancelling appointments.
• Ensuring patient information is handled confidentially at all times.
• Maintaining accurate records and updating databases as required.
• Managing reception and waiting areas to ensure a welcoming and professional environment.
• Liaising with clinicians and other healthcare professionals.
• Undertaking general administrative and reception duties to support the wider team.

Person Specification

• Previous reception, administration, customer service, or medical reception experience preferred.
• Excellent communication and interpersonal skills.
• Strong organisational skills with the ability to prioritise workload.
• Confident using Microsoft Office and internal computer systems.
• Professional, approachable, and patient-focused.
• Ability to work efficiently in a busy environment.
• High level of discretion and confidentiality.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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