Receptionist

South57 Recruitment; Luton; On-site; GBP 16,000 - 23,000; Full time

Job summary

South57 Recruitment is hiring a Night Receptionist for a hotel near London Luton Airport. You will handle night-time guest check-ins/outs and ensure a smooth handover to the morning team.

Experience in hotel reception and OPERA PMS is essential. Strong communication, reliability, and weekend flexibility are required. The role pays £14ph and involves working night shifts in a busy airport-area hotel.

Qualifications

• Prior hotel reception experience.
• Experience using OPERA hotel management system.
• Excellent communication and customer service skills.
• Reliable, organised and able to work independently during night shifts.
• Flexibility to work any day, including weekends.

Responsibilities

• Welcoming guests and providing excellent customer service.
• Managing check-ins and check-outs during the night.
• Handling guest enquiries and resolving any issues professionally.
• Managing bookings, reservations and payments.
• Completing night audit duties and ensuring a smooth handover to the morning team.

Skills

Hotel reception experience

OPERA PMS experience

Communication skills

Customer service

Night shift independence

Weekend availability

Tools

OPERA hotel management system

Job description

Night Receptionist - Hotel

We are looking for an experienced Night Receptionist to join a hotel team near London Luton Airport.

Shift Details

• Shift: 23:00 - 07:00
• Days: Any day Monday to Sunday
• Pay: £14ph
• Location: London Luton Airport

Key Responsibilities

• Welcoming guests and providing excellent customer service.
• Managing check-ins and check-outs during the night.
• Handling guest enquiries and resolving any issues professionally.
• Managing bookings, reservations and payments.
• Completing night audit duties and ensuring a smooth handover to the morning team.

Requirements

• Previous hotel reception experience is essential.
• Previous experience using the OPERA hotel management system is essential.
• Excellent communication and customer service skills.
• Reliable, organised and able to work independently during night shifts.
• Flexibility to work any day of the week, including weekends.