Receptionist

Cathay Group; London Borough of Croydon; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Job summary

Cathay Group in Croydon is seeking a dynamic Receptionist to join both a dental practice and corporate office, delivering a world-class welcome to patients and visitors.

The role blends clinical and administrative tasks, including greeting guests, managing calls, scheduling appointments, handling post and office tasks, and supporting the clinical team with basic duties. It’s full-time, temporary with a pathway to permanent after 12 weeks, and pays £12.71 per hour with weekly pay.

Qualifications

• Excellent front-of-house and reception skills.
• Strong organisational skills with ability to multitask.
• Confidential handling of patient and corporate information.
• Clear, professional English communication.

Responsibilities

• Greet patients and corporate guests in a friendly, professional manner and notify the relevant teams.
• Manage incoming calls, screen enquiries, and oversee the main reception desk.
• Organise and schedule dental appointments and maintain patient files.
• Handle post, deliveries, couriers, and provide general admin support.
• Assist the clinical team with basic environment maintenance and stock storage.
• Support facilities with day-to-day administrative requests.

Skills

Front-of-house

Organisational skills

Communication (English)

MS Word

Excel

Database systems

Tools

MS Word

Excel

Database systems

Job description

Location: Croydon

Job Type: Full-Time, Temporary (With the opportunity to go permanent after 12 weeks!)

Pay Rate: £12.71 per hour (Weekly Pay!)

Are you a highly organised front-of-house professional who thrives on variety? Do you master the art of first impressions?

We are looking for a dynamic, self-motivated Receptionist to join our team in Croydon. This is a unique, dual-front role where no two days are the same. You will balance front-of-house excellence for both a busy dental practice and our corporate office operations, ensuring every visitor—whether a patient or a corporate executive—receives a seamless, world-class welcome.

What You’ll Be Doing

This role bridges the clinical and corporate worlds. Your main responsibilities will include:

First Impressions: Greet all patients and corporate guests with a friendly, professional manner and promptly notify the relevant team members.

Front-of-House Control: Manage incoming phone calls, screen enquiries, and oversee the main reception desk for both sides of the building.

Patient Administration: Organise and accurately schedule dental patient appointments and maintain up-to-date patient files.

Office Operations: Handle incoming/outgoing post, deliveries, couriers, and provide administrative support (scanning, copying, typing) for the database.

Clinical Support: Assist the clinical team with basic environment maintenance, including regular autoclave runs, instrument storage, and dental stock cupboard organisation.

Facilities Collaboration: Monitor essential clinical/office supplies and assist the property team with day-to-day administrative or operational requests.

What We Are Looking For

To excel in this fast-paced dual environment, you will need:

Dual-Tasking Excellence: Outstanding planning and prioritising skills, with a proven ability to manage deadlines across both clinical and corporate settings.

Tech Savvy: Competent computer skills, particularly in MS Word, Excel, and online database systems.

Top-Tier Communication: Exceptional verbal and written English communication skills with a polished telephone manner.

Discretion: The ability to handle highly confidential patient data and sensitive corporate information with absolute care.

The Right Attitude: A positive, "can-do" approach. You are reliable, flexible, and ready to support both your clinical and administrative teammates.

Temporary Role - Weekly Pay!