Receptionist

Cathay Investments Limited; London Borough of Croydon; Hybrid; GBP 14,000 - 21,000; Full time

Job summary

Cathay Investments Limited seeks a proactive Receptionist to join our Croydon site, covering the dental practice and corporate office. You will greet patients and guests, manage front‑desk tasks, and support both clinical and administrative teams.

The role offers full‑time hours, a temporary contract with a path to permanent status after 12 weeks, and pay at £12.71 per hour with weekly pay. organisational excellence and discretion are essential.

Qualifications

• Dual-tasking ability to manage clinical and corporate tasks
• Strong written and spoken English communication
• Ability to handle confidential patient and corporate data
• Positive, flexible attitude to support teams
• Proficiency with MS Word, Excel, and online databases

Responsibilities

• Greet patients and corporate guests professionally and direct them as needed
• Answer calls, screen inquiries and manage the main reception desk
• Schedule dental appointments and maintain patient records
• Handle post, deliveries, couriers and provide admin support
• Assist clinical team with basic environment tasks and stock organisation
• Support property team with day‑to‑day admin or operational requests

Skills

Dual-tasking

Communication

Discretion

Attitude

Tech Savvy

Job description

Job Type: Full-Time, Temporary (With the opportunity to go permanent after 12 weeks!)

Pay Rate: £12.71 per hour (Weekly Pay!)

Are you a highly organised front-of-house professional who thrives on variety? Do you master the art of first impressions?

We are looking for a dynamic, self-motivated Receptionist to join our team in Croydon. This is a unique, dual-front role where no two days are the same. You will balance front-of-house excellence for both a busy dental practice and our corporate office operations, ensuring every visitor - whether a patient or a corporate executive - receives a seamless, world-class welcome.

What You'll Be Doing

This role bridges the clinical and corporate worlds. Your main responsibilities will include:

• First Impressions: Greet all patients and corporate guests with a friendly, professional manner and promptly notify the relevant team members.
• Front-of-House Control: Manage incoming phone calls, screen enquiries, and oversee the main reception desk for both sides of the building.
• Patient Administration: Organise and accurately schedule dental patient appointments and maintain up-to-date patient files.
• Office Operations: Handle incoming/outgoing post, deliveries, couriers, and provide administrative support (scanning, copying, typing) for the database.
• Clinical Support: Assist the clinical team with basic environment maintenance, including regular autoclave runs, instrument storage, and dental stock cupboard organisation.
• Facilities Collaboration: Monitor essential clinical/office supplies and assist the property team with day-to-day administrative or operational requests.

What We Are Looking For

To excel in this fast-paced dual environment, you will need:

• Dual-Tasking Excellence: Outstanding planning and prioritising skills, with a proven ability to manage deadlines across both clinical and corporate settings.
• Tech Savvy: Competent computer skills, particularly in MS Word, Excel, and online database systems.
• Top-Tier Communication: Exceptional verbal and written English communication skills with a polished telephone manner.
• Discretion: The ability to handle highly confidential patient data and sensitive corporate information with absolute care.
• The Right Attitude: A positive, "can-do" approach. You are reliable, flexible, and ready to support both your clinical and administrative teammates.