Dental Receptionist

Henry Schein; Horsham; On-site; GBP 18,000 - 20,000; Full time

Job summary

Henry Schein, Inc. is hiring a Dental Receptionist for a busy practice in Horsham. The role is full-time with two Saturdays per month and an immediate start. You will be the first point of contact, ensuring a smooth and welcoming patient experience in a fully digital practice.

The ideal candidate has excellent communication, strong organisational skills, and a positive attitude. Previous dental reception is desirable but not essential; training will be provided.

Qualifications

• Previous reception or administration experience in a customer-facing role.
• Excellent communication and interpersonal skills.
• Strong IT skills and confidence with computer software.
• Reliable, punctual, and flexible with availability weekdays and two Saturdays per month.

Responsibilities

• Provide high-quality reception and administrative service, ensuring excellent patient experience while supporting practice efficiency and policy.
• Build and maintain positive relationships with the dental team.
• Collaborate with the Practice Manager on all aspects of administration.
• Create a welcoming, professional environment for patients and colleagues.

Skills

Communication skills

Customer service

IT skills

Time management

Organization

Punctuality

Teamwork

Initiative

Verbal communication

Written communication

Job description

A new opportunity has become available for a Dental Receptionist to join an established practice located in Horsham.

Start date- As soon as possible.

This role is to work full time and will include 2 Saturdays per month.

About the role:

Our practice offers a comprehensive range of high quality general and cosmetic dental treatments, with patient care and experience at the heart of everything we do.

As a fully digital and computerised practice, offering a variety of general and specialist dental treatments, we provide a fantastic environment to learn, develop new skills and build a rewarding career within dentistry.

You don't necessarily need previous dental experience, we're looking for someone with a positive attitude, excellent communication skills and a genuine interest in providing a great experience for our patients.

The Role

As a key member of our reception team, you'll be the friendly face and first point of contact for our patients, helping to ensure the practice runs smoothly and efficiently.

Your responsibilities will include:

• Providing a high quality reception and administrative service, ensuring an excellent patient experience while supporting the efficiency and effectiveness of the practice, in line with GDC guidelines and practice policies.
• Building and maintaining positive, productive working relationships with all members of the dental team.
• Working closely with the Practice Manager on all aspects of practice administration.
• Helping to create a welcoming, professional and friendly environment for both patients and colleagues.

About You

We're looking for someone who is approachable, reliable and well organised, with a confident and professional manner.

Ideally, you will have:

• Previous dental reception experience (desirable but not essential).
• Experience in a reception or administration within a customer facing role.
• Good IT skills and confidence using various computer software packages.
• A friendly and confident approach when dealing with people from all walks of life.
• The ability to work well both independently and as part of a team.
• The confidence to use your own initiative.
• Excellent organisational and time management skills.
• A punctual, reliable and flexible approach to work.
• Strong verbal and written communication skills.
• Availability to work weekdays and two Saturdays per month.

Pay:£13.00-£14.50 per hour.

In order to apply, candidates must have minimum 1 years Receptionist experience.