Dental Receptionist

Dental Beauty Partners; Banstead; On-site; GBP 18,000 - 19,000; Part time

Benefits offered by this job

Team social events

Career progression opportunities

Company Christmas Party & Awards Night

Full training on new systems

Lunch & learns

Job summary

Dental Beauty Partners' Sutton practice is seeking a part-time Dental Receptionist to support the Dentistry Beauty Orthodontics division led by Dr. Devana Arya.

You will manage front-desk, answer calls, schedule appointments in Dentally, handle payments, and ensure GDPR compliance while delivering excellent patient care. Hours are Mon 8–5, Tue 10–7, Wed 9–6; competitive hourly rate (£12.71–£13.25) with growth opportunities within a growing group.

Qualifications

• 1–2 years of dental reception experience preferred.
• Front-of-house and patient-service background acceptable.
• Familiarity with Dentally software is a plus.

Responsibilities

• Provide high-quality reception and admin services to support patient satisfaction.
• Answer calls and handle enquiries warmly and efficiently.
• Schedule patient appointments and manage diaries using Dentally.
• Collect payments and follow up debts per policy.
• Ensure compliance with GDPR and information governance.

Skills

Customer service

Front of house

Communication skills

Patient care

Tools

Dentally software

Job description

Dental Receptionist

Department: Practice Recruitment

Employment Type: Permanent

Location: Sutton

Compensation: £12.71 - £13.25 / hour

Description

Dental Receptionist Required - Dental Beauty Orthodontics Sutton

Part-Time Position - Monday to Wednesday - Hours Below

Here at Dental Beauty Partners, we have a fantastic part‑time opportunity for a Dental Receptionist to join our Dental Beauty Orthodontics division in our recently acquired practice in Sutton, Surrey which is led by our Partner, Dr. Devana Arya.

Dental Beauty Partners are an award‑winning practice Dental Group, with a wealth of practices spread across SE England, including four specialist Orthodontic practices. This will be a highly varied position with lots of scope to develop and learn whilst working with a fantastic practice team.

Working Pattern:

• Mondays: 8AM-5PM
• Tuesday: 10AM-7PM
• Wednesday: 9AM-6PM

Key Responsibilities

• Perform a high‑quality reception and administration service to ensure patient satisfaction & maximum contribution to practice efficiency
• Answering the telephone and dealing with patient enquiries in a positive, efficient and friendly manner, with a focus on going the extra mile
• Schedule patient appointments in accordance & effectively managing the diaries of our clinical team; all through our software system, Dentally
• Collect and record patient payments and pursue any debts in accordance with the practice payments policy
• To ensure compliances with DBP Information Governance Policy and GDPR

Skills, Knowledge and Experience

• Ideally 1-2 years of experience as a Dental Receptionist, within a private or mixed practice
• If no Dentistry experience, then a background within a front of house, customer service or medical coordinator role
• Dentally software experience is preferred but not essential
• Ensuring CQC requirements are met at all times
• Experience in providing exceptional patient care/customer service

Benefits

• Highly competitive hourly rate of between £12.71-£13.25 is on offer, varying depending on experience
• Regular team social events to show our appreciation - we have fantastic rating of 4.7/5 on indeed reviews
• Opportunities for development & progression within a rapidly growing business; if you're wanting to progress into senior roles we're the perfect company for this
• Company wide all-expensed Christmas Party & Awards Night
• Full training for all colleagues on new systems to ensure you'll hit the ground running in delivering a great patient experience
• Company training events, lunch & learns, additional courses