Receptionist

AM Specialty Insurance Group; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

AM Specialty Insurance Group seeks a Receptionist to manage the front desk in their London office. This role supports daily operations, offers customer service, and helps maintain an organized office environment. Candidates should be professional, reliable, and organized, with proficiency in Microsoft Office. Experience in similar roles is advantageous but not required.

Benefits

28 days annual leave plus UK public holidays

Private medical insurance

Group life insurance

Group income protection

Critical illness insurance

Qualifications

• Previous experience in a receptionist or front-of-house role.
• Comfortable in a fast-paced environment.
• Further education or administrative qualifications advantageous.

Responsibilities

• Greet and welcome visitors professionally.
• Manage calls and office communications.
• Coordinate meeting room bookings and prepare rooms.

Skills

Strong verbal communication

Organizational skills

Customer service

Education

GCSEs or equivalent

Tools

Microsoft Office

Job description

Join to apply for the Receptionist role at AM Specialty Insurance Group

Join to apply for the Receptionist role at AM Specialty Insurance Group

Reporting to:Office Manager / Director of Operations

Employment Type:Full-time, Office-based

About Us

PinPoint UK is a specialist Managing General Agent (MGA) distributing innovative insurance solutions across the property and casualty market. As part of AM Specialty Insurance Group, we operate within a high-performing, internationally connected environment. Our London office is expanding steadily as we build out our UK platform and deepen our market presence.

Role Overview

The Receptionist will be responsible for managing the front desk and office environment, ensuring smooth day-to-day operations and delivering a consistently high standard of service. This is a key support role that requires discretion, reliability, and strong interpersonal skills.

Key Responsibilities

Front of House Duties

• Greet and welcome all visitors in a professional and courteous manner
• Manage meeting room bookings and ensure rooms are prepared for client meetings
• Answer and route incoming calls; manage general office inbox and reception communications
• Receive and distribute post and deliveries
• Maintain the reception area to a high standard

Administrative Support

• Support staff with printing, binding, scanning, and courier arrangements
• Assist with scheduling internal and external meetings
• Order and manage office supplies, including stationery and kitchen provisions
• Coordinate with building management and external vendors for office maintenance matters
• Support onboarding of new staff (e.g., building passes, desk setup coordination)

Office Coordination

• Assist with planning internal events, staff lunches, and external meetings
• Monitor and manage visitor logs, ensuring compliance with office security protocols
• Liaise with cleaners and ensure common areas are tidy and well-stocked
• Provide ad hoc support to other administrative and operations staff as required

Key Skills & Attributes

• Professional, welcoming, and confident demeanor
• Strong verbal and written communication skills
• Highly organised with the ability to multitask and prioritise
• Reliable, punctual, and discreet with confidential information
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• Proactive and willing to assist with a broad range of tasks in a dynamic environment

Experience & Qualifications

• Previous experience in a receptionist, front-of-house, or office coordinator role (insurance or financial services experience preferred but not required)
• Comfortable working in a fast-paced, professional office environment
• GCSEs or equivalent required; further education or administrative qualifications advantageous
• 28 days annual leave (plus UK public holidays)
• Private medical insurance (Vitality)
• Group life insurance
• Group income protection
• Critical illness insurance

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Insurance

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