Receptionist/Administrative Coordinator

Gallup; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading company as a Receptionist/Administrative Coordinator in their London office at The Shard. In this role, you will be the first point of contact, providing warm service to guests and managing various office tasks. Ideal candidates will have a background in reception or administration, demonstrate strong communication skills, and thrive in a fast-paced environment. The position requires commitment to working on-site five days a week in a vibrant workplace that values collaboration and inclusivity.

Benefits

Competitive pay

Medical, dental, and vision insurance

Pension plan

Employee stock ownership program

Cycle-to-work scheme

Employee assistance program

Qualifications

• Professional receptionist/administrative experience or hospitality background required.
• Strong communication skills in written and spoken English required.
• Commitment to working on-site at Gallup’s London office required.

Responsibilities

• Provide general office support: greet guests, manage inbox.
• Coordinate client experiences: order food, set up meetings.
• Represent Gallup with warmth and hospitality.

Skills

Strong communication skills

Detail orientation

Service mindset

Organizational skills

Proactivity

Multitasking

Tools

Microsoft Suite

Job description

Join to apply for the Receptionist/Administrative Coordinator role at Gallup

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Join to apply for the Receptionist/Administrative Coordinator role at Gallup

Set the tone for every guest and team interaction with your exceptional organization, service mindset and polished professionalism.

Put your talents to work at Gallup’s newly renovated London office in The Shard as a receptionist/administrative coordinator. With your warm reception at the front desk, on the phone, and at Gallup courses and events, you will make a positive and professional impression on everyone you meet. Strong communication skills, detail orientation, a service mindset, and the ability to be self-directed and proactive will help you shine in this role.

What You’ll Do

• Provide general office support: Greet guests, answer the phone, manage the general office inbox, and inform partners about visitors and/or events in the office.
• Coordinate client and guest experiences: Order food and coordinate with caterers and other service providers; make sure in-office meetings and events are set up correctly; and ensure office, kitchen and bathroom supplies are stocked, neat and tidy.
• Represent Gallup well: Leave a lasting positive impression on everyone you encounter with your natural warmth and hospitality.
• Fulfil course materials: Help team members print, compile and ship course materials.
• Facilitate miscellaneous tasks: Coordinate and implement office health and safety activities, manage inventory and office supplies, and handle other administrative requests as needed.

Who We Want

• Service-oriented team members who have the sophistication, poise and confidence to support Gallup’s team and clients
• Agile achievers who thrive in a fast-paced environment and enjoy the challenge of working with a variety of individuals and varying schedules
• Sophisticated communicators who can quickly build rapport and engage others in conversation
• Highly organized multitaskers who can prioritize the urgency of multiple requests and meet deadlines with outstanding quality
• Proactive initiators with the confidence to help associates and clients get what they need before they ask for it
• Engaging team players who build close relationships with associates and genuinely enjoy helping others

What You Need

• Professional receptionist/administrative experience or hospitality background required
• Proficiency in Microsoft Suite (e.g., Word, Excel, PowerPoint, Outlook, OneNote) required
• Strong communication skills in written and spoken English required
• A commitment to working on-site at Gallup’s London office five days a week required
• Eligibility to work in the United Kingdom required; this position is not eligible for employment visa sponsorship

What You’ll Experience

• Mission-driven work: Make a meaningful difference for organizations, governments and individuals with your unique contributions, commitment to service and exceptional outcomes.
• Engaged teams: Join world-class managers, highly productive colleagues and knowledgeable mentors who are enthusiastic about their work.
• Learning opportunities: Focus on continuous growth by developing your strengths, feeding your curiosity, challenging conventional thinking and experimenting.
• Brand strength, startup energy: Thrive in an innovative culture backed by a trusted brand.
• A collaborative environment: Work where your ideas, perspectives and experiences are welcome and valued.
• A vibrant workplace: Enjoy working in our inspiring workplace in the world-renowned The Shard, boasting captivating views of the London skyline and River Thames and with direct access to London Bridge Station.

Learn more about life at Gallup.

Gallup offers a robust benefits package that includes competitive pay; medical, dental, vision, life and other insurance options; a pension; an employee stock ownership program; mass transit reimbursement; a cycle-to-work scheme; family-building benefits; an employee assistance program; and various reimbursements and activities that enhance our associates’ wellbeing.

Gallup is an equal opportunity/affirmative action employer that celebrates, supports and promotes diversity and inclusion. We will consider all qualified applicants without regard to race, colour, religion, sex, national origin, disability, sexual orientation or gender identity, or any other legally protected basis, in accordance with applicable law.

Agencies: We are not partnering with agencies for this role, nor will we accept unsolicited résumés or be responsible for any fees or expenses related to such unsolicited résumés and/or applicants.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative and Customer Service

• Industries

  Business Consulting and Services and Research Services

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