Host / Receptionist

Daphne's; London; On-site; GBP 21,000 - 25,000; Full time

Job summary

Join a renowned establishment in London as a Host, where you will be responsible for providing exceptional hospitality. You will greet and manage guest reservations while coordinating with the service team to enhance the dining experience. Ideal candidates will have previous experience in a hospitality setting and display excellent communication skills.

Benefits

Generous discount when dining in group restaurants

Opportunities for career progression

Paid overtime

28 days holiday, increasing with service

Referral bonuses

Discounts on various memberships

Staff recognition and incentives

Qualifications

• Experience as a receptionist, host, or Maitre D’ in hospitality.
• Excellent communication and organizational skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet and welcome guests with warmth.
• Manage reservations and table assignments.
• Coordinate with service team for a seamless experience.

Skills

Communication

Interpersonal Skills

Organizational Skills

Multitasking

Positive Demeanour

Tools

Open Table

Seven Rooms

Job description

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• Greet and welcome guests with warmth and professionalism.
• Manage reservations, ensuring accurate and efficient table assignments.
• Open Table and/or Seven Rooms experience.
• Coordinate with the service team to ensure a seamless dining experience.
• Answer phone calls and inquiries, providing information and assistance.
• Maintain the reception area, keeping it clean and organized.
• Uphold the highest standards of service and guest satisfaction.
  
  

Key Responsibilities

• Greet and welcome guests with warmth and professionalism.
• Manage reservations, ensuring accurate and efficient table assignments.
• Open Table and/or Seven Rooms experience.
• Coordinate with the service team to ensure a seamless dining experience.
• Answer phone calls and inquiries, providing information and assistance.
• Maintain the reception area, keeping it clean and organized.
• Uphold the highest standards of service and guest satisfaction.
  
  

Requirements

• Previous experience as a receptionist or host or Maitre D’ in a restaurant or hospitality setting.
• Experience with either Open Table or Seven Rooms.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Positive and friendly demeanour.
  
  

Benefits

• Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group
• Unrivalled opportunities for progression across the Group
• Paid overtime
• 28 days holiday, increasing with length of service up to 5 extra days
• Recommend a friend scheme with great bonuses per individual referral
• Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more
• Reward programmes, long service awards, and staff recognition and incentives
  
  

Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.

We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Restaurants

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