Receptionist

Medical Protection Society; Leeds; On-site; GBP 12,398,000 - 16,531,000; Part time

Job summary

A leading membership organization based in Leeds is seeking a part-time Receptionist. The ideal candidate will be warm, organised, and proactive, delivering exceptional service and support. Responsibilities include managing reception duties, building relationships, and providing administrative assistance. No traditional reception experience is required, but strong people skills and IT proficiency are essential. Join the team to contribute to a collaborative environment that values dedication and professionalism.

Qualifications

• Strong communication and customer service focus.
• Experience in hospitality, reception, or administration preferred but not essential.
• Ability to use Microsoft Office confidently.

Responsibilities

• Deliver front-of-house reception and helpdesk service.
• Ensure a safe and well-managed office environment.
• Build relationships with internal and external stakeholders.
• Provide administrative support aligned with business standards.
• Support improvements in efficiency and quality.

Skills

Strong interpersonal skills

Confident communication

Microsoft Office proficiency

Organisational skills

Team player

Tools

Microsoft Office

Job description

Are you a people-focused professional who takes pride in delivering exceptional service? Do you thrive in a busy, varied role where no two days are the same? We’re looking for a warm, organised and proactive Receptionist to be the welcoming face of the MPS and a trusted support to colleagues and Members alike. This is a part-time position, working from our fantastic Leeds office on three set days each week: Wednesday, Thursday and Friday.

You don’t need traditional reception experience to succeed in this role. What matters most is your ability to communicate clearly, build rapport, stay organised, use IT confidently and take initiative. If you enjoy helping others, take pride in getting things right first time, and want to work within a supportive and collaborative team, we’d love to hear from you.

Medical Protection Society provided pay range

This range is provided by Medical Protection Society. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Medical Protection Society.

Role Responsibility

• Deliver a professional, efficient and friendly front-of-house reception and helpdesk service for Members, colleagues and visitors.
• Ensure a safe, secure and well-managed office environment by following and promoting all relevant policies, procedures and business rules.
• Build strong relationships with internal and external stakeholders to maintain excellent service delivery and meet agreed SLAs.
• Provide comprehensive administrative and office support in alignment with operational KPIs and business standards.
• Support successful improvements in efficiency, quality and cost.

The Ideal Candidate

• A natural people person with confident, warm communication skills and a genuine commitment to outstanding customer service.
• Experience in hospitality, reception, customer service or office administration is welcome but not essential if you bring strong interpersonal skills.
• Confident using Microsoft Office and able to pick up new systems quickly.
• Highly organised, detail-focused and capable of managing a varied workload to tight deadlines.
• Adaptable, proactive and comfortable working in a continuously improving environment.
• Discreet and trustworthy, with experience handling confidential information appropriately.

If you’re looking for a role where you can make a meaningful contribution every day, supporting colleagues, enhancing Member experience and helping our organisation run smoothly, we’d love to hear from you. Apply today and bring your positive energy, dedication and professionalism to our team.

We are going to shortlist throughout the process, so early applications are welcome.