Receptionist

Equiniti; Leeds; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

29 days leave

Pension match

Flexible benefits

Wellbeing platform

Volunteer days

Learning & development

Bonus scheme

Job summary

Lenvi, based in Leeds, is seeking a Receptionist to join our Office Management team. You will be the first point of contact for visitors and support colleagues with front-of-house duties across the Leeds head office.

You will manage the telephone system, sign-in procedures, post handling and meeting room administration, while coordinating refreshments, travel and events to maintain a welcoming workplace environment.

Qualifications

• Excellent communication and presentation abilities.
• Attention to detail and methodical work style.
• Ability to manage multiple tasks in a busy front-of-house environment.

Responsibilities

• Manage front desk and reception area.
• Greet visitors and coordinate sign-in procedures.
• Schedule and arrange meetings and travel for staff.
• Handle post and courier logistics and maintain office supplies.
• Support general administration and events as required.

Skills

Well-spoken communications

Detail oriented

Prioritisation

Customer focused

MS Office

Tools

MS Office

Job description

Management Level H Lenvi is a growing technology business based in Leeds, providing specialist software and analytics solutions to clients across the UK and international markets. We are seeking a Receptionist to join our Office Management team, providing front‑of‑house and administrative support to colleagues, customers and visitors across the business. This role will see you play an important part in ensuring the smooth day‑to‑day running of our Leeds head office, acting as the first point of contact for visitors and supporting a professional and welcoming workplace environment. Working closely with colleagues across the business, you will be responsible for front desk operations, managing visitor enquiries, coordinating appointments, handling incoming mail and providing general administrative support as required. Please note that this will be an office based role and you will be based in our Leeds Head Office 5 days per week.

What you will be doing

• General management of the telephone system, including the receipt of incoming calls, recording messages, and forwarding to the relevant department/employee in line with Company policy.
• Welcoming visitors into the building, ensuring relevant signing in procedures are adhered to and visitor parking allocated/managed as required.
• Booking travel arrangements for internal and external parties.
• Processing of both incoming and outgoing post.
• Managing courier facilities, collection and deliveries.
• The management of internal meeting rooms including the administration of the meeting room Outlook system and ensuring meeting rooms and office areas are well presented at all times.
• Arrangement of refreshments and lunches for meetings as required.
• General management of office facilities.
• Maintenance of general office, staff welfare and stationery supplies.
• Assisting with the arrangements for Lenvi’s social events.
• Co-ordination of internal charity work and fundraising events in line with current patrons.
• Company-wide communications not limited to; upcoming events and car parking.
• General office administration tasks as required including but not limited to: Onboarding and offboarding staff in line with Company Policy, Managing requests from Project Managers, Developers, Designers etc., Ensuring smooth operation of facilities and equipment, Management of staff volunteering days.

What we are looking for from you

• Well-spoken and articulate with the ability to interact with people at all levels.
• Detail orientated with the ability to work methodically.
• Able to prioritise workload effectively.
• Able to work well in a target driven environment.
• Self-motivated and able to work from initiative where necessary.
• Professional and presentable.
• Experience of working in a customer-focused role.
• Computer literate with knowledge of Microsoft Office products e.g. Word and Outlook.

What you will get in return

• 29 days’ annual leave plus bank holidays, with the option to buy more.
• Up to 10% pension matching to help you save for the future.
• A flexible benefits allowance you can use on extras such as tech, travel insurance, private medical cover, additional life assurance, holiday purchase, and employee discounts and cashback.
• Access to a health and wellbeing platform with counselling, legal advice and wellbeing support.
• Two paid volunteering days each year.
• Learning and development opportunities to support your growth.
• A Value Bonus scheme recognising colleagues who go above and beyond.
• Discretionary bonus opportunities.

Our Diversity Statement

At Lenvi we encourage individuals from all walks of life, without exception, to join our team.

We know diversity fuels innovation and creativity, so we welcome applications from anyone, with any background.

Equal Opportunity Statement

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please note any offer of employment is subject to satisfactory pre-employment screening checks.