Receptionist

Lenvi; Leeds; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

29 days annual leave

Pension matching 10%

Flexible benefits

Health & wellbeing platform

Volunteer days

Learning & development

Value Bonus scheme

Discretionary bonuses

Job summary

Lenvi, a growing technology business in Leeds, seeks a friendly Receptionist to join the Office Management team. You will be the first contact for visitors and support front-of-house operations across the business.

Based at our Leeds head office five days a week, you will manage calls, sign-ins, mail, meetings, and general facilities, coordinating travel and social events while contributing to a welcoming, professional workplace environment.

Qualifications

• Well-spoken and articulate with the ability to interact with people at all levels.
• Detail orientated with the ability to work methodically.
• Able to prioritise workload effectively.
• Able to work well in a target driven environment.
• Self-motivated and able to work from initiative where necessary.
• Professional and presentable.

Responsibilities

• General management of front desk communications, including calls and messages.
• Welcoming visitors, signing in, and managing parking where required.
• Booking travel arrangements for internal and external parties.
• Processing incoming and outgoing post and handling courier needs.
• Managing meeting rooms and the Outlook calendar; ensuring rooms are well presented.
• Arranging refreshments and lunches for meetings as required.
• General management of office facilities and supplies.
• Assisting with onboarding/offboarding of staff.
• Co-ordination of internal charity work and fundraising events.
• Communications about events and car parking across the company.

Skills

Customer service

Communication

Attention to detail

Prioritisation

Initiative

Professional appearance

Tools

Microsoft Office

Job description

Lenvi is a growing technology business based in Leeds, providing specialist software and analytics solutions to clients across the UK and international markets.

We are seeking a Receptionist to join our Office Management team, providing front-of-house and administrative support to colleagues, customers and visitors across the business.

This role will see you play an important part in ensuring the smooth day-to-day running of our Leeds head office, acting as the first point of contact for visitors and supporting a professional and welcoming workplace environment.

Working closely with colleagues across the business, you will be responsible for front desk operations, managing visitor enquiries, coordinating appointments, handling incoming mail and providing general administrative support as required.

Please note that this will be an office based role and you will be based in our Leeds Head Office 5 days per week.

What you will be doing:

• General management of the telephone system, including the receipt of incoming calls, recording messages, and forwarding to the relevant department/employee in line with Company policy.
• Welcoming visitors into the building, ensuring relevant signing in procedures are adhered to and visitor parking allocated/managed as required.
• Booking travel arrangements for internal and external parties.
• Processing of both incoming and outgoing post.
• Managing courier facilities, collection and deliveries.
• The management of internal meeting rooms including the administration of the meeting room Outlook system and ensuring meeting rooms and office areas are well presented at all times.
• Arrangement of refreshments and lunches for meetings as required.
• General management of office facilities.
• Maintenance of general office, staff welfare and stationery supplies.
• Assisting with the arrangements for Lenvi's social events.
• Co-ordination of internal charity work and fundraising events in line with current patrons.
• Company-wide communications not limited to; upcoming events and car parking.
• General office administration tasks as required including but not limited to:
• Onboarding and offboarding staff in line with Company Policy
• Managing requests from Project Managers, Developers, Designers etc.
• Ensuring smooth operation of facilities and equipment
• Management of staff volunteering days

What we are looking for from you

• Well-spoken and articulate with the ability to interact with people at all levels.
• Detail orientated with the ability to work methodically.
• Able to prioritise workload effectively.
• Able to work well in a target driven environment.
• Self-motivated and able to work from initiative where necessary.
• Professional and presentable.
• Experience of working in a customer-focused role.
• Computer literate with knowledge of Microsoft Office products e.g. Word and Outlook.

What you will get in return

• 29 days' annual leave plus bank holidays, with the option to buy more.
• Up to 10% pension matching to help you save for the future.
• A flexible benefits allowance you can use on extras such as tech, travel insurance, private medical cover, additional life assurance, holiday purchase, and employee discounts and cashback.
• Access to a health and wellbeing platform with counselling, legal advice and wellbeing support.
• Two paid volunteering days each year.
• Learning and development opportunities to support your growth.
• A Value Bonus scheme recognising colleagues who go above and beyond.
• Discretionary bonus opportunities.

Our Diversity Statement

At Lenvi we encourage individuals from all walks of life, without exception, to join our team. We know diversity fuels innovation and creativity, so we welcome applications from anyone, with any background.