Receptionist

Aqua Restaurant Group; Hovingham; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Dine with us discounts at Aqua venues

Birthday off and long service leave

Ongoing training and development

Tronc bonus up to £3 extra per hour

Job summary

Aqua Restaurant Group operates iconic venues, including a premier London location on Level 33 of The Shard, delivering a Northern Chinese dining experience with exceptional views.

We are seeking a welcoming receptionist to be the first point of contact for guests, guiding them and ensuring a memorable experience. You will be paid £12.71 per hour, with a Tronc scheme that could add up to £3.00 extra per hour, per month.

Qualifications

• Experience delivering friendly guest service in a hospitality or frontline role.

Responsibilities

• Greet guests and direct them to tables and facilities.
• Maintain clear communication with colleagues and management to meet guest requests and support smooth service.

Skills

Customer service

Job description

Aqua Restaurant Group is home to a unique collection of restaurants and bars in vibrant cities like London, Paris, Hong Kong, New York, Miami, and Dubai.

At Aqua, we offer passionate culinary and hospitality professionals the chance to grow their careers and explore new opportunities.

As our Receptionist, you will be the first point of contact for our guests, ensuring they receive the warmest of welcomes.

Where are we located?

Situated on Level 33 of The Shard, the UK’s tallest building, Hutong delivers an exceptional Northern Chinese dining experience with stunning views of London.

What We Bring To The Table

• Dine with us: Enjoy discounts at all Aqua venues
• Celebrate YOU: Take your birthday off and earn additional long service leave
• Grow with us: Ongoing training and development to support both your professional and personal development
• Financial well-being: Manage your pay with ease through Wagestream & enhance your financial knowledge
• Breaks: Food provided during your breaks - Restaurant perk
• Work out: Discounted gym membership
• Lunch & Learn: Support Office perk
• Share the Talent: Bring a friend on board and get £500

Your Day At Aqua

• Professional guest guidance: Direct guests to their tables and other facilities – your care will foster a friendly relationship with our guests to create a memorable experience
• Clear communication: Establish effective communication with fellow staff and management – communicate special requests from guests, monitor capacity, etc. You will ensure smooth service across all departments and increase guest satisfaction

You will be paid £12.71 per hour. In addition, you can be a part of the venue’s Tronc system, which may give you up to £3.00 extra per hour each month. The Tronc system is managed by the Tronc Master.

Where there is water, there is life & where there is life, you will find us!

Dive into a world of culinary innovation and memorable dining experiences, where your love for food and hospitality can shine.

All applicants must be eligible to live and work in the UK.

Aqua Restaurant Group welcomes individuals from all backgrounds and is committed to creating an inclusive work environment. If you require reasonable adjustments to make your experience more accessible, please let us know.