Receptionist

Apleona GmbH; Hemel Hempstead; Hybrid; GBP 13,000 - 14,000; Part time

Benefits offered by this job

Employee discounts via Reward Gateway

Cycle to work scheme

Access to a virtual GP

Health & wellbeing app

Job summary

Apleona GmbH is seeking a Receptionist (Part Time) at our Hemel Hempstead Corporate Head Office. You will deliver a warm welcome to visitors, manage front-of-house operations, and provide essential administrative support, including post handling and meeting-room coordination.

The role requires customer service or reception experience, GDPR knowledge, and strong communication. Proficiency in MS Office (Teams/Outlook/Excel) is expected; Condeco & Net2 knowledge is a plus.

Qualifications

• Previous customer service or reception experience is essential.
• Full working knowledge of GDPR and compliance.
• Excellent communication and interpersonal skills, with the confidence to engage professionally with colleagues, visitors and stakeholders at all levels.
• Proficient in Microsoft Office applications, particularly Teams, Outlook and Excel. Knowledge of Condeco & Net2 desirable.
• Strong organisational skills with the ability to manage multiple tasks and priorities effectively.
• A proactive, reliable and friendly individual committed to delivering excellent service and supporting a positive workplace experience.
• Health & Safety Aware

Responsibilities

• Provide a warm and professional welcome to visitors, clients and colleagues at the Hemel Hempstead Head Office.
• Manage front-of-house operations and provide essential administrative support.
• Process and distribute incoming and outgoing post; manage visitor and contract access.
• Book and manage meeting rooms and conference calls; coordinate with stakeholders.
• Order stationery and office supplies; support a variety of tasks to assist the team.

Skills

Customer service

Reception experience

GDPR knowledge

Communication

Organisational skills

Proactive and friendly

Health & Safety awareness

Tools

Microsoft Teams

Microsoft Outlook

Microsoft Excel

Condeco

Net2

Job description

Receptionist – Part Time

Location – Hemel Hempstead, HP2 4TZ

Hours – Monday – Tuesday, 8:00am – 17:00pm

• Salary - £13,149.36 - £14.00 per hour
• Pro rata annual leave
• Employee discounts via Reward Gateway
• Cycle to work scheme
• Access to a virtual GP
• Access to a health & wellbeing app

We’re currently looking to recruit a Receptionist, who will be at the heart of our Hemel Hempstead Corporate Head Office, providing a warm and professional welcome to visitors, clients and colleagues. This varied role supports the day-to-day running of the office, ensuring front-of-house operations are managed efficiently while delivering essential administrative support and providing an organised and positive workplace experience.

In this role you will manage visitor and contract access, issuing security passes in line with site procedures; and process and distribute the in-coming and out-going post. You will be responsible for the management and booking of meeting rooms and conference calls, as well as ordering stationery and office supplies.

You will be willing to pitch in with a variety of tasks linked to your job to support your manager, your team and our client.

As an Apleona Receptionist, we’re looking for:

• Previous customer service or reception experience is essential.
• Full working knowledge of GDPR and compliance.
• Excellent communication and interpersonal skills, with the confidence to engage professionally with colleagues, visitors and stakeholders at all levels.
• Proficient in Microsoft Office applications, particularly Teams, Outlook and Excel. Knowledge of Condeco & Net2 desirable.
• Strong organisational skills with the ability to manage multiple tasks and priorities effectively.
• A proactive, reliable and friendly individual committed to delivering excellent service and supporting a positive workplace experience.
• Health & Safety Aware

In return, we’ll provide you with full training once you start and make sure that you have everything you need to do a great job and be part of our awesome team.

Apleona is a UK provider of integrated facilities management. With a client base that extends across 520 UK operational sites, we employ over 1500 talented people to deliver service solutions that work for our clients. Our culture is fast paced, challenging and above all, friendly and we are looking for you to join us!

Apleona is an equal opportunities employer, and we are committed to recruit a diverse and inclusive workforce. We base all our employment decisions on merit, job requirements and business needs.