Receptionist

Boparan Restaurant Group; Greater London; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Training & progression

Bonus scheme

BRG Spark App discounts

Healthcare & wellbeing

Flexible working

Job summary

The Cinnamon Collection is seeking a Receptionist to be the welcoming face of our Indian dining experiences. You will greet guests, manage reservations by phone and online, and help create a warm, memorable atmosphere.

As part of the front‑of‑house team you’ll support smooth service, handle guest queries, and work with staff to keep operations running efficiently. This role offers growth through tailored training and flexible working options, with a team‑oriented culture that values hospitality

Qualifications

• Friendly and approachable with a welcoming demeanour.
• Organised and efficient in a fast-paced environment.
• Professional communication and attention to detail.

Responsibilities

• Be the First Impression: the first person guests meet, setting a welcoming tone.
• Manage Reservations: handle phone and online bookings for smooth operations.
• Create Memorable Moments: assist guests, manage waiting times, provide warmth.
• Support the Team: collaborate with front‑of‑house staff to ensure seamless service.

Skills

Friendly & approachable

Organised & efficient

Professional & polished

Team player

Job description

Join Our Team as a Receptionist at The Cinnamon Collection!

Step into a world where exceptional service meets the vibrant essence of Indian cuisine! The Cinnamon Collection, one of the most innovative and contemporary Indian restaurant groups in the country, is searching for a passionate Receptionist to be the welcoming face of our extraordinary dining experience.

Why You’ll Love Working With Us

Imagine greeting guests in a place where hospitality comes to life and delicious moments are crafted with care. As a Receptionist, you’ll be at the forefront of delivering warm, unforgettable experiences that keep guests coming back for more.

Your Role

• Be the First Impression: As the first person our guests meet, your warm and professional demeanour will set the tone for an exceptional dining experience.
• Manage Reservations: From phone calls to online bookings, you’ll ensure a smooth and efficient reservation process, keeping our restaurant running like clockwork.
• Create Memorable Moments: You’ll assist guests with queries, manage waiting times, and provide a welcoming atmosphere that enhances their dining experience.
• Support the Team: Collaborate with front-of-house staff to ensure service runs seamlessly, while delivering exceptional hospitality with a smile.

What We’re Looking For

• Friendly & Approachable: You have a natural ability to make people feel welcome and valued, making you the perfect host.
• Organised & Efficient: You’re great at managing your time and prioritising tasks, especially in a fast-paced environment.
• Professional & Polished: Your excellent communication skills and attention to detail ensure every interaction is top‑note.
• A Team Player: You love working with people and thrive in a collaborative environment.

The Perks

• Grow with Us: From day one, we invest in your development. With tailored training and clear pathways for progression, your journey from Assistant Manager to General Manager—or even Operations Manager—starts here.
• Rewards That Matter: Enjoy a performance‑based bonus scheme, exclusive discounts on dining with us, and access to savings at thousands of retailers through our BRG Spark App.
• Well‑being at Your Fingertips: From advanced pay access with Wage stream to comprehensive healthcare support and free financial advice, we take care of our team like family.
• Flexible Working: We know life is full of surprises, so we offer flexible working opportunities to help you balance it all.

We can’t wait to meet the next star of our team!

Boparan Restaurant Group (BRG) is a growing hospitality group committed to striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

At BRG, We Live By Our Core Values

• Honest – Acting with integrity in everything we do.
• Hardworking – Giving our best, every day.
• Hungry – Always striving for growth and excellence.
• Heart – Caring deeply about our people, our guests, and our communities.

Join one of the most innovative and contemporary Indian restaurant groups in the market. Vivek Singh, is the executive chef of our 5 successful modern Indian restaurants – The Cinnamon Club, City’s Cinnamon Kitchen, Covent Garden’s Cinnamon Bazaar, the first out of London Cinnamon Kitchen Oxford and also Cinnamon Kitchen Battersea.

We are always looking to evolve the food we cook, responding to new ingredients, techniques and influences to create menu’s and dishes that are mindful of Indian tradition. Since opening our doors in 2001, at the old Westminster Library with Cinnamon Club, we have been redefining the expectations of Indian cooking. Encompassing the varying flavours and assorted ingredients of different regions, our dishes are immaculately presented and designed to reflect the culinary traditions and depths of Indian cooking whilst dining in an informal and relaxed environment.

Skills

Customer Service experience