FOH Team Member

Boparan Restaurant Group; Greater London; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Training & progression

Performance-based bonus

Dining discounts

BRG Spark app

Healthcare support

Flexible working

Job summary

The Cinnamon Collection is part of the Boparan Restaurant Group, and we are seeking Front of House Team Members to join our vibrant team. As the face of our restaurants, you will deliver warm hospitality and impeccable service, working alongside a dedicated team that takes pride in excellence.

In this role you will greet guests, guide them through our menu, and collaborate with kitchen and bar teams to ensure smooth service.

Qualifications

• Guest-focused hospitality with a passion for creating memorable experiences.
• Excellent communication with guests and colleagues.
• Attention to detail in taking orders and managing tables.
• Team player who thrives in a fast-paced environment.
• Positive attitude and energy to engage guests and peers.

Responsibilities

• Deliver outstanding service: greet guests, guide them through the menu, and ensure a memorable dining experience.
• Be a brand ambassador: share knowledge of dishes, drinks, and story to enhance the guest experience.
• Support seamless service: coordinate with kitchen and bar to maintain smooth communication.
• Handle reservations & enquiries: assist guests with bookings and special requests.
• Maintain a positive environment: create a welcoming atmosphere for guests and colleagues.

Skills

Guest-focused

Excellent communicator

Attention to detail

Team player

Positive attitude

Job description

Join The Cinnamon Collection as a Front of House Team Member!

Are you passionate about delivering exceptional service and creating unforgettable dining experiences? The Cinnamon Collection, a leader in contemporary Indian dining, is seeking enthusiastic Front of House Team Members to join our vibrant team. If you thrive in a fast-paced environment and love engaging with guests, this is the perfect opportunity for you!

Why You Should Join Us

At The Cinnamon Collection, we believe in offering more than just a meal—we create moments that leave lasting impressions. As a Front of House Team Member, you’ll be the face of our restaurant, ensuring every guest receives warm hospitality and impeccable service. You’ll work alongside a dedicated team that takes pride in delivering excellence.

Your Role

• Deliver Outstanding Service: Greet guests with a smile, guide them through our menu, and ensure they have an exceptional dining experience from start to finish.
• Be a Brand Ambassador: Represent The Cinnamon Collection with professionalism and charm, sharing your knowledge of our dishes, drinks, and story to enhance the guest experience.
• Support Seamless Service: Work closely with the kitchen and bar teams to ensure smooth communication and efficient service, creating a cohesive dining atmosphere.
• Handle Reservations & Enquiries: Assist guests with bookings, queries, and any special requests to ensure their needs are met and expectations exceeded.
• Maintain a Positive Environment: Create a welcoming and energetic atmosphere for both guests and colleagues, contributing to the restaurant’s overall success.

What We’re Looking For

• Guest-Focused: You have a passion for hospitality and love creating memorable experiences for every guest who walks through the door.
• Excellent Communicator: You’re confident, friendly, and able to communicate effectively with guests and colleagues alike.
• Attention to Detail: From taking orders to managing tables, you ensure that every detail is attended to with precision and care.
• Team Player: You thrive in a fast-paced, collaborative environment and are always willing to support your team to ensure smooth service.
• Positive Attitude: You bring enthusiasm and energy to the restaurant, creating a warm and inviting atmosphere for guests and staff alike.

The Perks

• Grow with Us: From day one, we invest in your development. With tailored training and clear pathways for progression, your journey from Assistant Manager to General Manager—or even Operations Manager—starts here.
• Rewards That Matter: Enjoy a performance-based bonus scheme, exclusive discounts on dining with us, and access to savings at thousands of retailers through our BRG Spark App.
• Well-being at Your Fingertips: From advanced pay access with Wage stream to comprehensive healthcare support and free financial advice, we take care of our team like family.
• Flexible Working: We know life is full of surprises, so we offer flexible working opportunities to help you balance it all.

Ready to Be the Face of Exceptional Hospitality?

If you’re a friendly, service-driven individual ready to be part of a dynamic and passionate team, we’d love to meet you! Join The Cinnamon Collection as a Front of House Team Member and help us deliver extraordinary dining experiences.

Start your journey with us and be part of something special!

Boparan Restaurant Group (BRG) is a growing hospitality group committed to striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

At BRG, We Live By Our Core Values

• Honest – Acting with integrity in everything we do.
• Hardworking – Giving our best, every day.
• Hungry – Always striving for growth and excellence.
• Heart – Caring deeply about our people, our guests, and our communities.

Join one of the most innovative and contemporary Indian restaurant groups in the market. Vivek Singh, is the executive chef of our 5 successful modern Indian restaurants – The Cinnamon Club, City’s Cinnamon Kitchen, Covent Garden’s Cinnamon Bazaar, the first out of London Cinnamon Kitchen Oxford and also Cinnamon Kitchen Battersea.

We are always looking to evolve the food we cook, responding to new ingredients, techniques and influences to create menu’s and dishes that are mindful of Indian tradition. Since opening our doors in 2001, at the old Westminster Library with Cinnamon Club, we have been redefining the expectations of Indian cooking. Encompassing the varying flavours and assorted ingredients of different regions, our dishes are immaculately presented and designed to reflect the culinary traditions and depths of Indian cooking whilst dining in an informal and relaxed environment.

Skills

• Fast-Paced Experience
• Customer Service