Receptionist

The Cinnamon Club - Westminster; City of Westminster; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Training & progression

Performance bonus

Staff discounts

Flexible working

Job summary

The Cinnamon Collection is seeking a Receptionist to be the welcoming face of our dining experience. You will greet guests, manage reservations, and support front-of-house operations to ensure a warm, efficient service.

Join a vibrant hospitality group that values friendly, professional staff and flexible working arrangements, with opportunities for growth within BRG’s diverse restaurant portfolio.

Qualifications

• Friendly and approachable demeanor for guest interactions.
• Organised and efficient handling of reservations and front-of-house tasks.
• Professional communication and strong attention to detail.
• Team player who collaborates with staff to deliver hospitality.

Responsibilities

• Be the First Impression: greet guests with warmth and professionalism.
• Manage Reservations: handle phone and online bookings for a smooth flow.
• Create Memorable Moments: assist guests, manage waiting times and atmosphere.
• Support the Team: work with front-of-house to ensure seamless service.

Skills

Friendly & Approachable

Organised & Efficient

Professional & Polished

Team Player

Job description

Join Our Team as a Receptionist at The Cinnamon Collection!

Step into a world where exceptional service meets the vibrant essence of Indian cuisine! The Cinnamon Collection, one of the most innovative and contemporary Indian restaurant groups in the country, is searching for a passionate Receptionist to be the welcoming face of our extraordinary dining experience.

Why You'll Love Working With Us:

Imagine greeting guests in a place where hospitality comes to life and delicious moments are crafted with care. As a Receptionist, you’ll be at the forefront of delivering warm, unforgettable experiences that keep guests coming back for more.

Your Role:

• Be the First Impression: As the first person our guests meet, your warm and professional demeanour will set the tone for an exceptional dining experience.
• Manage Reservations: From phone calls to online bookings, you’ll ensure a smooth and efficient reservation process, keeping our restaurant running like clockwork.
• Create Memorable Moments: You’ll assist guests with queries, manage waiting times, and provide a welcoming atmosphere that enhances their dining experience.
• Support the Team: Collaborate with front-of-house staff to ensure service runs seamlessly, while delivering exceptional hospitality with a smile.

What We're Looking For:

• Friendly & Approachable: You have a natural ability to make people feel welcome and valued, making you the perfect host.
• Organised & Efficient: You’re great at managing your time and prioritising tasks, especially in a fast-paced environment.
• Professional & Polished: Your excellent communication skills and attention to detail ensure every interaction is top-notch.
• A Team Player: You love working with people and thrive in a collaborative environment.

The Perks:

• Grow with Us: From day one, we invest in your development. With tailored training and clear pathways for progression, your journey from Assistant Manager to General Manager—or even Operations Manager-starts here.
• Rewards That Matter: Enjoy a performance-based bonus scheme, exclusive discounts on dining with us, and access to savings at thousands of retailers through our BRG Spark App.
• Well-being at Your Fingertips: From advanced pay access with Wage stream to comprehensive healthcare support and free financial advice, we take care of our team like family.
• Flexible Working: We know life is full of surprises, so we offer flexible working opportunities to help you balance it all.

We can't wait to meet the next star of our team!

Boparan Restaurant Group (BRG)is agrowing hospitality groupcommitted to striving to become the Best Restaurant Groupin everything we do. We'reobsessedwith building credibility, going above and beyond, and delivering amemorable guest experienceand an amazing working environment.

Core Values:

• Honest - Acting with integrity in everything we do.
• Hardworking - Giving our best, every day.
• Hungry - Always striving for growth and excellence.
• Heart - Caring deeply about our people, our guests, and our communities.

Join one of the most innovative and contemporary Indian restaurant groups in the market. Vivek Singh, is the executive chef of our 5 successful modern Indian restaurants - The Cinnamon Club, City's Cinnamon Kitchen, Covent Garden's Cinnamon Bazaar, the first out of London Cinnamon Kitchen Oxford and also Cinnamon Kitchen Battersea.

We are always looking to evolve the food we cook, responding to new ingredients, techniques and influences to create menus and dishes that are mindful of Indian tradition. Since opening our doors in 2001, at the old Westminster Library with Cinnamon Club, we have been redefining the expectations of Indian cooking. Encompassing the varying flavours and assorted ingredients of different regions, our dishes are immaculately presented and designed to reflect the culinary traditions and depths of Indian cooking whilst dining in an informal and relaxed environment.