Receptionist

VWA Ltd; Greater London; In loco; GBP 36.000 - 44.000; Tempo pieno

Descrizione del lavoro

VWA Ltd. is seeking a proactive Receptionist to be the office lynchpin in a private equity firm in London. You’ll manage front-of-house duties, diaries for seven meeting rooms, passes for staff, and liaise with suppliers.

Role requires strong customer service, organisation, and the ability to work onsite during a busy period with handover training in late October/early November.

Competenze

• Excellent customer service and interpersonal skills.
• Prior corporate front-of-house experience preferred, hospitality roles acceptable.

Mansioni

• Meet and greet visitors, confirm visit purpose, escort to meeting rooms.
• Manage bookings/diaries across seven meeting rooms; prep rooms.
• Issue and manage passes for new joiners/leavers via in-house system.
• Process and upload supplier invoices; maintain records.
• Coordinate supplier relationships: catering, recycling, printer servicing, etc.
• Oversee office cleaner relationship; monitor standards and stocks.
• Maintain stocked, presentable kitchen areas on both floors.
• Support facilities and logistics; first contact for building management; handle post and deliveries.

Conoscenze

Customer service

Interpersonal skills

Professional demeanor

Front of house

Diary management

Meeting-room management

Administrative tasks

Stakeholder communication

Descrizione del lavoro

Salary up to £40k depending on experience

Fully office-based

Start date: late October/early November

The Client:

A private equity firm based in the heart of the West End. Headcount in London is just under 100, with a highly collaborative, friendly and international work environment. This is a busy office and Receptionist role with a strong facilities and logistics element, so the successful person will be enthusiastic, proactive and able to act as the office lynchpin!

The Receptionist and Facilities Role:

• Meeting and greeting all visitors, confirming the purpose of each visit, escorting guests to their meeting room and offering refreshments


• Managing bookings and diaries across all seven meeting rooms, resolving conflicts, and making sure rooms are clean, tidy and properly prepared ahead of meetings


• Issuing and managing passes for new joiners and leavers via their in-house system and keeping track of spare and lost passes


• Processing and uploading supplier invoices and maintaining accurate records


• Coordinating day-to-day supplier relationships, including the weekly team lunch catering, recycling, printer servicing and other office equipment


• Managing the relationship with the office cleaner, monitoring standards, and keeping cleaning supplies stocked


• Keeping the kitchen areas across both floors stocked and presentable


• Supporting facilities and logistics across the office, including acting as first point of contact for building management, following up on maintenance issues, managing post, couriers and deliveries, and keeping office supplies stocked


• Ad hoc duties - this is a role that keeps you on your feet and thinking quickly, plus reporting and following up on maintenance issues.

Required Skills and Experience:

• Excellent customer service and interpersonal skills, with a professional, friendly and approachable manner


• Ideally, some prior corporate office experience in a front of house capacity however adjacent customer-facing experience will be considered (e.g. Cabin Crew, high-end hospitality)


• Proactive, adaptable and high energy - able to identify what needs doing without always waiting for direction


• Strong organisational skills, particularly around diary and meeting-room management, and comfortable with basic administrative/financial-processing tasks


• Confident communicating with senior stakeholders, visitors, suppliers and contractors


• Reliable and discreet, with strong ownership and follow-through


• Lovely Receptionist opportunity to join a genuinely friendly team!


• Core hours 8:30am - 5:30pm


• Able to commit to the late October/early November start for a full month of handover training - please note December is a key period for the business, so this would not suit someone with significant time off already booked over the festive period


• Salary up to c.£40k depending on experience