Receptionist

Mitie Cleaning & Hygiene Services; Greater London; On-site; GBP 19,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Training & development

Career progression

Benefits platform

Cycle-to-work

Job summary

Mitie Cleaning & Hygiene Services in Central London is seeking an experienced Guest Services Receptionist to welcome visitors and manage the front desk with warmth and professionalism.

You’ll host meetings, prepare rooms, handle mail and basic admin, and act as the friendly face of a high-end corporate environment, using Outlook and Teams daily.

This role offers a clear career path into senior guest services and workplace experience, with a supportive team and generous benefits.

Qualifications

• Experience in hospitality or corporate reception.
• Warm, confident communication.
• Pride in presentation and spaces.
• Energy, initiative, and a helpful mindset.
• Proficient with Outlook and Teams.

Responsibilities

• Create brilliant first impressions through warm, confident welcomes.
• Own the guest journey from arrival to departure, ensuring seamless interactions.
• Host VIP guests with discretion and attention to detail.
• Prepare meeting rooms and spaces to be polished and ready to impress.
• Keep reception and shared spaces tidy and functional.
• Assist with mail and other admin tasks to keep the building running smoothly.
• Coordinate with workplace and facilities teams to anticipate needs.

Skills

Hospitality experience

Customer service

Corporate reception

Warm communication

Tools

Outlook

Teams

Job description

Better places, thriving communities.

Guest Services Receptionist

Location: Central London

Salary: £17.00 / hour

Hours: 35 hours, Monday–Friday between 07:00am – 16:30pm (shift pattern)

Reporting to: UK Head of Customer and Colleague Experience

Be the reason every guest feels instantly welcome

At Signature, we do more than welcome people - we create memorable experiences from the moment they arrive. We're looking for an experienced Receptionist who brings the warmth, polish and instinctive service you would expect from five-star hospitality.

Based in a prestigious corporate workplace, you'll be the face of the building - anticipating needs, building trusted relationships and making every visitor and colleague feel recognised, valued and looked after.

This is not simply reception. It's hosting with personality, purpose and Signature flair.

What you’ll bring to life

• Create brilliant first impressions through warm, confident and personalised welcomes
• Own the guest journey from arrival to departure, making every interaction feel seamless
• Host VIPs and high-profile guests with discretion, confidence and exceptional attention to detail
• Prepare meeting rooms and event spaces so they are polished, purposeful and ready to impress
• Keep reception and shared spaces looking immaculate throughout the day
• Support mail management and other administrative tasks that keep the building running smoothly
• Spot what is needed before being asked and work closely with workplace and facilities colleagues to make it happen

You’ll be a great fit if you

• Have experience in hospitality, customer service or corporate reception
• Connect naturally with people and communicate with warmth and confidence
• Take real pride in your presentation and the spaces around you
• Bring energy, initiative and a genuine “how can I help?” mindset
• Are comfortable using workplace technology, including Outlook and Teams

What you’ll get from us

• A competitive salary designed to attract outstanding hospitality talent
• Professional training, mentoring and development
• Clear career pathways into senior guest services and workplace experience roles
• The opportunity to bring five-star hospitality to a high-end corporate environment
• A supportive team that values personality, ideas and the difference you make

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

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