Receptionist

CBRE Local UK; Greater London; On-site; GBP 21,000 - 32,000; Full time

Job summary

CBRE Global Workplace Solutions is seeking a Receptionist in London to join the Workplace Experience team. The role involves greeting visitors, answering calls, and providing admin support to ensure smooth office operations.

You will manage meeting room setups, arrange catering and equipment, and handle visitor passes while upholding security procedures. Strong communication and organisational skills are essential.

Qualifications

• Ability to follow basic work routines and standards.
• Strong communication skills to exchange straightforward information.
• Basic maths skills for simple calculations (percentages, discounts).
• Experience with Microsoft Office applications is preferred.

Responsibilities

• Greet visitors and answer calls, directing to appropriate personnel.
• Provide administrative support and carry out office duties.
• Schedule and prepare meeting rooms, arrange catering and equipment.
• Issue visitor passes and follow security protocols.
• Process mail, faxes, packages, and office supplies.
• Arrange messenger services and hospitality for guests as needed.

Skills

Communication skills

Organisational skills

Basic maths

Attention to detail

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Company Profile

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm.

Job Title: Receptionist

CBRE Global Workplace Solutions is recruiting a Receptionist to join the Workplace Experience team in London.

Role Summary:

• As a CBRE Receptionist, you will provide administrative support to a department or office. This includes greeting visitors, answering calls, setting up meeting rooms, and carrying out other administrative duties.
• This role is part of the Workplace Experience function and is responsible for delivering world-class customer service to clients and visitors within a designated building.
• Receive and direct incoming calls to appropriate personnel and voicemail.
• Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols.
• Schedule and prepare meeting and conference rooms. This includes room setup, placing catering orders, and securing technological equipment. Request building and housekeeping services as needed.
• Perform general clerical duties including distributing office faxes and packages and ordering office supplies.
• Track incoming and outgoing packages, mail, and freight. Arrange messenger services as needed. Arrange hospitality services for guests such as transportation, tickets, and reservations.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Deliver work by following defined procedures and processes under close supervision and guidance.

Experience Required:

• Ability to follow basic work routines and standards in the application of work.
• Strong communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office applications including Word, Excel, and Outlook.
• Strong organisational skills with an inquisitive mindset.
• Basic maths skills with the ability to calculate simple figures such as percentages, discounts, and mark-ups.

DISCLAIMER

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.