Receptionist

The Cinnamon Collection; England; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Flexible working

Well-being support

Employee discounts

Career progression opportunities

Job summary

The Cinnamon Collection is seeking a friendly Receptionist in London to welcome guests and manage front-of-house operations with warmth and professionalism.

You will handle reservations, assist guests with queries, and work closely with the front-of-house team to ensure a smooth dining experience in a vibrant Indian hospitality setting.

Qualifications

• Be the first impression to guests and set a welcoming tone.
• Manage reservations via phone and online bookings.
• Assist guests with queries and maintain waiting times.
• Collaborate with front-of-house to ensure smooth service.

Responsibilities

• Be the first person guests meet, delivering warm, professional hospitality.
• Handle phone and online reservations with accuracy and courtesy.
• Assist guests, manage queues, and create a welcoming atmosphere.
• Support front-of-house colleagues to ensure seamless service.

Skills

Friendly & approachable

Organised & efficient

Professional communication

Team player

Job description

Join Our Team as a Receptionist at The Cinnamon
Collection!

Step into a world where exceptional service meets the
vibrant essence of Indian cuisine! The Cinnamon Collection, one of the most innovative and contemporary Indian restaurant groups in the country, is searching for a passionate Receptionist to be the welcoming face of our extraordinary dining experience.

Why You’ll Love Working With Us:

Imagine greeting guests in a place where hospitality comes to life and delicious moments are crafted with care. As a Receptionist, you’ll be at the forefront of delivering warm, unforgettable experiences that keep guests coming back for more.

Your Role:

• Be
  the First Impression: As the first person our guests meet, your warm and professional demeanour will set the tone for an exceptional dining experience.
• Manage
  Reservations: From phone calls to online bookings, you’ll ensure a smooth and efficient reservation process, keeping our restaurant running like clockwork.
• Create
  Memorable Moments: You’ll assist guests with queries, manage waiting times, and provide a welcoming atmosphere that enhances their dining experience.
• Support
  the Team: Collaborate with front-of-house staff to ensure service runs seamlessly, while delivering exceptional hospitality with a smile.

What We’re Looking For:

• Friendly
  & Approachable: You have a natural ability to make people feel welcome and valued, making you the perfect host.
• Organised
  & Efficient: You’re great at managing your time and prioritising tasks, especially in a fast-paced environment.
• Professional
  & Polished: Your excellent communication skills and attention to detail ensure every interaction is top-notch.
• A
  Team Player: You love working with people and thrive in a collaborative environment.

The Perks:

• Grow with Us: From day one, we invest in your development. With tailored training and clear pathways for progression, your journey from Assistant Manager to General Manager—or even Operations Manager—starts here.
• Rewards That Matter: Enjoy a performance-based bonus scheme, exclusive discounts on dining with us, and access to savings at thousands of retailers through our BRG Spark App.
• Well-being at Your
  Fingertips: From advanced pay access with Wage stream to comprehensive healthcare support and free financial advice, we take care of our team like family.
• Flexible Working: We know life is full of surprises, so we offer flexible working opportunities to help you balance it all.

Boparan Restaurant Group (BRG) is a growing hospitality group committed to striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

At BRG, we live by our core values:
Honest – Acting with integrity in everything we do.
Hardworking – Giving our best, every day.
Hungry – Always striving for growth and excellence.
Heart – Caring deeply about our people, our guests, and our communities.

Join one of the most innovative and contemporary Indian restaurant groups in the market. Vivek Singh, is the executive chef of our 5 successful modern Indian restaurants – The Cinnamon Club, City’s Cinnamon Kitchen, Covent Garden’s Cinnamon Bazaar, the first out of London Cinnamon Kitchen Oxford and also Cinnamon Kitchen Battersea.
We are always looking to evolve the food we cook, responding to new ingredients, techniques and influences to create menu’s and dishes that are mindful of Indian tradition. Since opening our doors in 2001, at the old Westminster Library with Cinnamon Club, we have been redefining the expectations of Indian cooking. Encompassing the varying flavours and assorted ingredients of different regions, our dishes are immaculately presented and designed to reflect the culinary traditions and depths of Indian cooking whilst dining in an informal and relaxed environment.

Receptionist • London, United Kingdom, United Kingdom