Receptionist

Caretech; Forton; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

Training opportunities (face to face &

Wellbeing support

Career progression opportunities

Job summary

Cambian Brook View School in Forton, England seeks a motivated front-of-house administrator to support reception and office tasks. You will be the welcoming face for visitors, manage calls, and handle daily admin to ensure smooth school operations and a friendly, professional environment.

Join a busy, dedicated team, contribute to safeguarding procedures, and help deliver an accessible administration service for staff, students and families.

Qualifications

• Experience in a front-of-house or administrative role.
• Ability to respond professionally to enquiries from diverse stakeholders.
• Familiar with data protection and confidentiality protocols.

Responsibilities

• Welcome visitors and manage the reception area in a busy school environment.
• Operate the school's telephone system and take messages as needed.
• Handle telephone/email enquiries from parents, visitors and staff.
• Receive parcels and deliveries and distribute to correct departments.
• Maintain the School Vehicle Diaries and support office tasks for SLT and staff.
• Create letters, emails, photocopying and filing as required.
• Follow Data Protection and confidentiality policies at all times.
• Be flexible, highly organised and meet deadlines under pressure.
• Use Behaviour Watch for attendance and KPI reporting where required.

Skills

Reception duties

Organised

Communication

Team collaboration

Calm under pressure

Job description

We're looking for a motivated, organised and highly proactive individual to join our team. You will be responsible for front-of-house support for the college, handling several reception and administrative functions. Ensuring that a friendly and professional image is kept of the school at all times, you'll be working in a busy, fast-paced environment. You will be joining an experienced administrative team and will be responsible for helping to provide an efficient and accessible administration service to support the smooth running and effective management of the college, as well as a friendly, warm welcome and greetings to our visitors, staff and students.,

• Welcoming visitors to the site and following the site's Child Protection and Safeguarding procedures for all visitors.
• Operating the School's telephone system and directing phone calls/ taking messages as appropriate.
• Responding to telephone/email enquiries from Parents/carers, external professionals and members of the public.
• Receiving parcels and deliveries and ensuring these are passed to the correct department. This includes ensuring parcels/ letters are sent and tracked accordingly.
• Management of the School Vehicle Diaries is maintained.
• Support the Office team in carrying out the day-to-day administrative requirements of the Senior Leadership Team and teaching staff.
• Administrative duties such as producing letters, emails, photocopying, filing, etc.
• To understand and adhere to Data Protection and Confidentiality protocol and policy
• To be flexible and highly organised.
• To work to deadlines calmly and confidently when under pressure
• To use Behaviour Watch daily for school administration and the reporting of KPIs and attendance.

Why work for us

• Competitive salary.
• Opportunity to progress in your career.
• Training opportunities either face to face or online.
• Wellbeing - Your wellbeing matters to us, and we are committed to ensuring you get all the support you need.
• You will be a part of a dedicated team of professionals who will offer you clear guidance and mentor you in to this role.
• Supportive management and senior leads.

All candidates will be subject to an Enhanced DBS Check and reference checks.

Cambian Brook View School is an independent specialist day school with residential homes on site, providing a high standard of education for students aged 8-18 years old with a diagnosis of autism spectrum disorder and other related areas of need. Set in over 20 acres of beautiful countryside with the potential for forest dens and classrooms, gardens, stables, tracks and trails, our teams will have the chance to build an amazing landscape for nurturing and developing the creativity and imagination of our children and young people.