Receptionist

Quantum Care; Cradle End; A distancia; GBP 17.000 - 19.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Enhanced pay on weekends and Bank/hols

Career development pathways

In-house training

Employee Assistance Programme

Company pension (after 1 year)

DBS check and uniform

Retail discounts

Descripción de la vacante

Quantum Care is seeking two part-time Receptionists to join Elm View Care Home in Bishop's Stortford. You’ll be the welcoming face of our hotel‑style home, providing a professional front of house for residents, visitors and staff.

This role is 25 hours per week on a two-week rolling rota (Week 1: Mon–Tue 9am–6pm, Week 2: Wed 1:30pm–6pm and Thu–Fri 9am–6pm). Strong communication and computer skills are essential for success in this role.

Formación

• Previous experience as a receptionist preferred.
• Excellent customer service and communication skills.
• Ability to work alone when needed.
• Confident in verbal and written communication via face-to-face, phone and email.
• Proficient computer skills are essential.

Responsabilidades

• Reception & telephone support — front of house for staff, visitors and callers.
• Managing deliveries and ensuring items reach the correct recipient.
• Processing invoices and submitting to the Home Manager.
• Maintaining a welcoming reception area and organised post room.
• Handling outgoing mail and monitoring stationery supplies.
• Supporting the Home Manager with additional duties as required.
• Demonstrating reliable computer-based tasks and systems.

Conocimientos

Reception experience

Customer service

Communication skills

Telephone handling

Email communication

Herramientas

Computer literacy

Descripción del empleo

Receptionist

Contract: Part Time - Perm

Hour: 25 hours per week

Shift: Alternate rolling week rota - Weekdays

Pay: £12.71 per hour

Location: Newland Avenue, Bishops Stortford, CM23 2UW

Quantum Care is a no‑for‑profit organisation supporting over 2,000 older people across Hertfordshire, Bedfordshire and Essex. Our mission is simple: to help our residents live well, with dignity, comfort and joy. To do that, we need people who care as much as we do andMake Every Day Matter.

We are seeking a Two Receptionists to join our Hotel Styled Boutique feel Care Home in Bishop's Stortford, a contemporary luxury 78-bed residential home. Elm View Care Home is positioned as a modern, purpose-built care home with a strong focus on high-end facilities, hotel-style living, and personalised care.

The role will be on a two week rolling rota:

• Week 1 - Monday & Tuesday 9am – 6pm / Wednesday 9am – 1.30pm
• Week 2 - Wednesday 1.30pm – pm /Thursday & Friday 9am – 6pm

As aReceptionist, you will be the welcoming face of our Home, providing a professional and friendly service to residents, visitors, colleagues and callers.

What You’ll Bring

• Previous Experience as a Receptionist preferred
• Excellent Customer Service Skills
• Ability to lone work
• Excellent Verbal and Written Communication
• Confident in communicating face to face, via phone and email.

Your Day-to-Day Responsibilities

• Reception & telephone support — delivering a comprehensive front of house service to staff, visitors and callers.
• Managing deliveries — ensuring items reach the correct recipient and are not left unattended.
• Processing invoices — completing authorisation paperwork and passing it to the Home Manager.
• Maintaining reception areas — keeping the foyer and reception clean, tidy and welcoming.
• Organising the post room — ensuring the post room and stationery cupboard remain well‑ordered.
• Handling outgoing mail — preparing and bagging daily mail for collection.
• Monitoring stationery supplies — ordering stock as required.
• Supporting the Home Manager — undertaking additional duties aligned with your skills and competencies.
• Computer literacy is essential.

Why Join Quantum Care?

We value our teams and invest in their wellbeing, growth and success. In return for your dedication, you’ll receive:

• Competitive salary with enhanced pay on weekends and Bank Holidays
• Clear career development pathways and recognition of milestones
• First‑class in‑house training from day one
• Free Employee Assistance Programme offering 24/7 support
• Company pension scheme (after 1 year of service)
• Free DBS check and uniform
• Access to retail discounts and exclusive offers
• A supportive, values‑driven workplace where your contribution truly matters

Terms and Conditions apply to all benefits

This is a fantastic opportunity to join a well‑established organisation offering rewarding work, a strong sense of purpose and real opportunities for progression. We welcome applications from people of all backgrounds who have the right to work in the UK. Please note that we are unable to offer sponsorship at this time.

An Overseas Police Check/ Certificate of Good Conduct may be required if you have lived or worked outside the UK for 12 Months or more, spent a significant period overseas, or worked abroad in a position of trust. This will be in addition to a mandatory Enhanced DBS check.

#EAST