Receptionist

THE EXTRACARE CHARITABLE TRUST; Coventry; On-site; GBP 20,233,000 - 23,419,000; Part time

Benefits offered by this job

Annual leave pro rata

Pension plan

Blue Light Card discounts

Life insurance

Cycle to work

Job summary

Earlsdon Park Village, part of the ExtraCare Charitable Trust, invites applications for a part-time Receptionist to join our friendly team. The role is 21 hours per week with shifts 8:00am–5:00pm on Monday/Tuesday or Thursday/Friday, plus occasional weekend hours on a two-week rota. Salary is £13.45 per hour in Coventry.

The receptionist provides a welcoming service, handles calls, and supports housing management services for residents and visitors. Closing date: 16 October 2026.

Qualifications

• Proven people skills with impeccable customer service and attention to detail.
• Exceptional verbal and written communication skills.
• Excellent organisational skills.

Responsibilities

• Meet and greet visitors in a pleasant, friendly, and welcoming manner.
• Provide a friendly and helpful telephone service.
• Ensure all visitors and contractors are accounted for in emergencies.
• Support Housing Support team with enhanced housing management services as appropriate.
• Keep reception tidy and report shortfalls.
• Set up meeting room bookings and manage records.
• Take messages for staff or residents and relay them.
• Train residents, volunteers, or others to provide a competent service.

Skills

People skills

Communication skills

Organisational skills

Job description

Current Vacancies

Current Vacancies

Current Vacancies

• Coventry, West Midlands, United Kingdom, CV5 6JQ
• £13.45 to £13.45 Per Hour
• Permanent * Part time
• Posted: Thursday, September 17, 2026
• RECEPTION21hrsEPV170926RW
• Documents

Earlsdon Park Retirement Village, part of theExtraCare Charitable Trust, are currently recruiting a part-time Receptionist.

This is a fantastic opportunity for an experiencedReceptionistto join our friendly team at Earlsdon Park Retirement Villageand support the village’s commitment in delivering ExtraCare’s mission of “better lives for older people”.

Benefits include:

• 33 Days Annual Leave (FTE) Pro Rata for Part Time
• Enhanced Maternity & Paternity allowance
• Enhanced employer pension contribution
• Eligible for Blue Light Card discounts
• Attendance Reward
• Free Life Insurance
• Buy And Sell Holiday
• Cycle2work Scheme
• Employee Assistance Program
• Free Use of Onsite Gym

Role Details:

• Position: Receptionist
• Contract: Permanent – Part-Time
• Hours: 21 hours per week
  • Shifts will be 8:00am–5:00pm (8.5 hours), working either Monday and Tuesday or Thursday and Friday.
  • There will also be one weekend shift of 10:00am–2:00pm (4 hours) on a two-week rolling rota.
• Salary: £13.45 per hour
• Location: Earlsdon Park Village, Albany Road, Earlsdon, Coventry, West Midlands, CV5 6JQ

ExtraCare does not participate in the current “UK Visa Sponsorship” scheme, and we would not be able to facilitate sponsorship.

What will you do as our Receptionist:

• Meet and greet visitors in a pleasant, friendly, and welcoming manner.
• Provide a friendly and helpful telephone service.
• Ensure all visitors & contractors can be accounted for in case of an emergency.
• Support the Housing Support team in providing enhanced housing management services to
  residents as appropriate.
• Ensure reception area is kept tidy and report any shortfalls.
• With the Administrator, provide a typing and photocopying service and order stationery on a weekly basis.
• Set up systems to manage and keep accurate records of meeting room bookings.
• Take comprehensive messages for members of staff or residents, ensuring they are passed on.
• Train and guide residents, volunteers, or others to provide a competent service.

Our idealReceptionist will have:

• Proven people skills with impeccable customer service and attention to detail
• Exceptional verbal and written communication skills
• Excellent organisational skills

Closing Date: 16th October 2026

ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community.

ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all. This includes making adjustments or changes to support candidates throughout the recruitment process.

ExtraCare reserve the right to close this advertisement when suitable.