Receptionist

ISS Facilities Services; City of Westminster; Sur place; GBP 17 000 - 25 000; Temps partiel

Résumé du poste

ISS Facilities Services is seeking a professional Receptionist for a busy front-of-house environment in London. This part-time role spans two set days per week with on-site work at SW1A 2AH, offering a welcoming and efficient first point of contact for visitors and staff.

The role covers reception, pass office operations, security compliance, recording visitor data, and supporting facilities tasks. It requires a customer-focused mindset and the ability to thrive in a fast-paced setting.

Qualifications

• Customer service experience in reception or front-of-house roles.
• Strong communication and interpersonal skills.
• Ability to handle visitors and callers with professionalism.

Responsabilités

• Deliver a professional and welcoming reception service to all visitors, clients, contractors, and colleagues.
• Act as the primary point of contact, providing assistance and directions as required.
• Coordinate visitor arrivals and ensure a positive visitor experience.
• Manage visitor check-in procedures, ID verification, pass issuing, and records.
• Support with booking systems, reporting, and facilities support activities.

Connaissances

Customer service

Front desk

Guest reception

Communication

Description du poste

We are looking for a professional and customer-focused Receptionist to join our Front of House team in a busy, high-profile corporate environment.

This is a part-time role working two set days per week, where a passion for customer service and making a difference is at the heart of everything we do.

We are seeking an individual who thrives in a fast-paced environment and enjoys creating positive experiences for visitors, clients, contractors, and colleagues. As the first point of contact, you will play a key role in delivering a welcoming, professional, and seamless service while supporting reception and pass office operations.

ISS is a leading workplace experience and facility management company offering a wide range of tailor-made services for customers throughout the public and private sectors, enabling you to grow your talents as a representative of a people focused, market leading brand.

The Role

Deliver a professional and welcoming reception service to all visitors, clients, contractors, and colleagues.

Act as the primary point of contact, providing assistance, information, and directions as required.

Coordinate visitor arrivals, including VIP guests, ensuring an exceptional customer experience.

Manage visitor check-in procedures, ID verification, pass issuing, and visitor records.

Support compliance with building security, emergency, and health and safety procedures.

Maintain a clean, organised, and professional reception environment.

Assist with booking systems, operational reporting, and general facilities support activities.

Contribute to continuous improvement initiatives that enhance customer service and workplace experience.

Proud member of the Disability Confident employer scheme

Receptionist

Company: ISS Facilities Services

Salary: from £15.18 an hour

Hours: Part-time

Location: SW1A 2AH

Working pattern: On-site

Job type: Permanent

Summary

Receptionist

Contract: Government

Location: London, SW1A 2AH

Hours of work: 16

Working Pattern: 08.30 - 17.00 Thursday

08.00 - 17.00 Friday

Contract Type: Permanent

Hourly Rate: £15.18

We are looking for a professional and customer-focused Receptionist to join our Front of House team in a busy, high-profile corporate environment.

This is a part-time role working two set days per week, where a passion for customer service and making a difference is at the heart of everything we do.

We are seeking an individual who thrives in a fast-paced environment and enjoys creating positive experiences for visitors, clients, contractors, and colleagues. As the first point of contact, you will play a key role in delivering a welcoming, professional, and seamless service while supporting reception and pass office operations.

ISS is a leading workplace experience and facility management company offering a wide range of tailor-made services for customers throughout the public and private sectors, enabling you to grow your talents as a representative of a people focused, market leading brand.

The Role

Deliver a professional and welcoming reception service to all visitors, clients, contractors, and colleagues.

Act as the primary point of contact, providing assistance, information, and directions as required.

Coordinate visitor arrivals, including VIP guests, ensuring an exceptional customer experience.

Manage visitor check-in procedures, ID verification, pass issuing, and visitor records.

Support compliance with building security, emergency, and health and safety procedures.

Maintain a clean, organised, and professional reception environment.

Assist with booking systems, operational reporting, and general facilities support activities.

Contribute to continuous improvement initiatives that enhance customer service and workplace experience.

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Related jobs

Competency Passport Co-ordinator

ISS Facilities Services

Remote

Contract

Full time

Cyber Security Consultant

£40,000 to £65,000 per year

DIONACH LTD

Remote

Permanent

Full time

Complaint Handler

£25,506 to £25,506 per year

Brook Street

England

Remote

Permanent

Full time

Browse more jobs