Receptionist

George Hotel; Cheltenham; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Free Meals

Weekly pay

28 days holiday per year

20% discount in Young's Pubs

30% discount on overnight stays in Pub

Share Save Scheme

Company Pension Scheme

Job summary

The George Hotel in Cheltenham is seeking a Receptionist to join a warm, welcoming team focused on delivering outstanding guest service and creating a memorable stay for visitors. You will bring experience from a similar setting, with excellent communication and a proactive approach to supporting sales and guest experience, while maintaining high standards and eye for detail.

We offer weekly pay, 28 days holiday, training opportunities and generous staff discounts, plus a friendly, supportive

Qualifications

• Passion for delivering exceptional customer service.
• Friendly, outgoing personality and teamwork.
• Experience in a similar environment; strong communication skills; high standards and eye for detail.

Skills

Customer service

Communication skills

Team player

Attention to detail

Sales driving

Planning

Organizational skills

Job description

Receptionist

We do things a little differently. We are warm and welcoming without being overwhelming. Stylish and comfortable without losing the beauty of our building. We are big on living live a local and becoming part of our town. We are big on sustainability and we are anything but normal! Do you think you could be part of this? Then the George Hotel is for you. A smart team who puts great hospitality and our guests first while having a great time with our work friends. Days off on birthdays, Summer and Christmas parties are a must. Amazing training opportunity's and in group growth. Come join the best team in town.

What We Offer Our Receptionists

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Receptionist:

As the successful Receptionist you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You will have experience working in a similar environment, be an active team player with excellent communication skills and have very high standards and an impeccable eye for detail.

You will have a pro-active approach to driving sales and delivering growth through engagement with our customers and team and demonstrate great planning and organisational skills to maintain effective controls and ensure the financial credit and administration procedures are applied at all times.