Receptionist

Total Facilities Recruitment Limited; Castel; On-site; GBP 18,000 - 19,000; Full time

Job summary

Total Facilities Recruitment Limited in Guernsey is seeking a Receptionist for a temporary ongoing contract. You will be part of the front of house team on the ground floor, greeting tenants and visitors and performing administrative tasks throughout the day.

The role runs Monday to Friday, 7am–6pm, delivering a five-star service and supporting room bookings and guest inquiries. Previous customer-facing experience and IT literacy are essential.

Qualifications

• Experience working in customer facing corporate environments
• Experience carrying out temporary assignments
• Excellent communication skills
• IT literate

Responsibilities

• Welcome tenants and guests delivering five-star service
• Answer calls and emails promptly and appropriately
• Assist occupants and guests with queries and resolve issues
• Sign in visitors and help with directions around the building
• Show tenants and guests to available hot desks and meeting rooms
• Book, prepare and clear meeting rooms as needed
• Report relevant information to Front of House Manager and Facilities team
• Keep front of house areas tidy and well-stocked

Skills

Customer service

Temporary assignments

Communication

IT literacy

Job description

We are looking for a receptionist to work on a temporary contract on our site in Guernsey. The position is working in the front of house team working on the ground floor ensuring incoming tenants and visitors experience a 5* service when entering the building alongside carrying out administrative duties. This job shift's range between the times of 7am-6pm, Monday to Friday.

Receptionist

Guernsey

£12.71 - £13.05ph

Temporary Ongoing/Ad Hoc/Last Minute Cover

Monday to Friday

Responsibilities:

• Ensure a five* service is delivered by welcoming tenants and guests
• Ensure all calls and emails are answered promptly and accordingly
• Deal with any queries from occupiers and guests as well as offering assistance in resolving issues
• Signing in visitors and helping with directions
• Seeing tenants and guests to the available hot desks and meeting rooms
• Booking, preparing, and clearing meeting rooms
• Report any relevant information and issues to Front of House Manager and designated Facilities Management team
• Ensuring the front of house area is immaculately presented - replenish stock in kitchens and ensure areas are tidy
• Building relationships with all tenants in the building

We are looking for candidates with:

• Experience working in customer facing corporate environments
• Experience carrying out temporary assignments
• Excellent communication skills
• IT Literate