Office Manager

Itchyfeet Recruitment Agency; St Peter Port; On-site; GBP 26,000 - 38,000; Full time

Job summary

Our client in Guernsey is seeking an Office Manager to join their team in St Peter Port. This permanent role is 36.25 hours per week and blends administrative and operational support for key stakeholders and the wider office.

The successful candidate will handle calendar management, meeting coordination, travel arrangements, event planning, and drafting internal communications. You will collaborate closely with the remote Facilities team to ensure daily office operations run smoothly and to

Qualifications

• Experience in a similar role, supporting senior leadership.
• Ability to work independently with minimal supervision.
• Attention to detail and confidentiality.
• Strong IT skills with Windows applications, Excel and Word.
• Excellent organisational skills and prioritisation.
• Team player with adaptability.

Responsibilities

• Cover front of house and client suite duties.
• Manage telephone communications via MS Teams.
• Oversee hospitality requests using Cloudbooking.
• Prepare meeting rooms and check equipment, order consumables.
• Welcome clients and issue visitor passes.
• Assist in planning events in Guernsey and elsewhere.
• Process company credit card expenses, invoices and travel arrangements.
• Report on front of house activities.
• Coordinate with remote Facilities team on facilities issues.
• Work with Jersey team on initiatives, wellbeing, and events.
• Handle starter and leaver forms.
• Provide admin support to Operations, HR and Facilities.
• Support day-to-day operations and supervise a team member.
• Assist in planning and delivering Business Development events with CRM updates.
• Perform other tasks as needed.

Skills

Office management

Senior leadership support

Independence / self-management

Attention to detail

Confidentiality

Organisational skills

Team player

Flexibility

Tools

Excel

Word

Job description

Our client is seeking an Office Manager to join their team in St Peter Port, Guernsey. This permanent position involves working 36.25 hours per week, offering a blend of administrative and operational support to key stakeholders and the wider office. The successful candidate will play a crucial role in calendar management, meeting coordination, travel arrangements, event planning, and drafting internal communications.You will collaborate closely with the remote Facilities team to facilitate the smooth daily operation of the office, ensuring a high standard of service excellence to internal and external clients.

JOB DUTIES:

• Be available to cover front of house and client suite duties, providing flexibility for planned and unplanned absences.
• Manage telephone communications using the MS Teams system, directing calls appropriately.
• Oversee hospitality requests, confirming light refreshments and food orders through the Cloudbooking system.
• Ensure meeting rooms are prepared for occupants, checking that equipment is functioning and reporting any issues, while also assisting in ordering necessary consumables for the client suite.
• Welcome clients, issue visitor passes, and register incoming mail.
• Assist in the organisation of events in Guernsey and elsewhere as required.
• Support the processing of company credit card expenses, invoices, and travel arrangements, ensuring accurate recording and disbursement of fees related to client work.
• Report on front of house activities as required.
• Communicate with the remote Facilities team to ensure prompt resolution of office facilities matters.
• Work with the Business Support Manager in Jersey to facilitate office initiatives, health and wellbeing activities, and social events for the Guernsey office.
• Complete necessary forms in a timely manner for the starter and leaver processes.
• Provide administrative support to Operations, HR, and Facilities as needed.
• Support day-to-day operations and provide line management to a team member.
• Assist in planning, coordinating, and delivering Business Development events, ensuring accurate updates to CRM systems.
• Perform any other reasonable tasks associated with the role, assisting colleagues as necessary.

JOB REQUIREMENTS:

• A positive and collaborative attitude, with a self-motivated and highly professional approach.
• Demonstrated experience in a similar role, particularly in supporting senior leadership.
• Ability to work independently and manage workload with minimal supervision, while anticipating needs and achieving deadlines.
• Attention to detail and the ability to maintain confidentiality and security at all times.
• Strong IT skills, with proficiency in Windows applications, particularly Excel and Word.
• Excellent organisational skills, with the capability to prioritise tasks effectively during busy periods.
• A team player who can work effectively alone or as part of a team.
• Flexibility and adaptability in approach to work.

WHAT YOU’LL LOVE:

This role offers a unique opportunity to be at the heart of office operations, providing support to key stakeholders and contributing to a thriving work environment. You will be involved in diverse activities that foster collaboration and professional development. The position also presents the chance to work on various business initiatives, making a significant impact on office performance and client satisfaction.