Receptionist

Mydentist; Bury; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Holidays up to 25 days + BH

Health & wellbeing support

Staff discounts

Training & development

Job summary

mydentist is hiring a friendly receptionist for our Brand-New dental practice in Bury, located at The Rock Shopping Centre. You will welcome patients face-to-face and on the phone, manage appointments and keep the front desk running smoothly.

Based on-site, you’ll join a supportive team with clear KPI targets, training opportunities and a generous holiday entitlement. The role offers full-time hours with stable shifts and a great work-life balance.

Qualifications

• Experience in customer-facing roles preferred.
• Ability to manage calls and appointments.
• Comfortable using computer systems.

Responsibilities

• Greet customers in person and on the phone.
• Manage appointments and keep schedule running smoothly.
• Provide information about services and directions.
• Support practice organization and compliance.

Skills

Customer service

Communication

Multitasking

Organisation

Relationship building

Conflict resolution

CRM software

Tools

CRM software

Job description

Your future, as a receptionist at mydentistYou’ll be joining us at our Brand-New dental practice in the heart of Bury's The Rock Shopping Centre, BL9 0JY. As a receptionist, you will provide outstanding customer service to our customers and patients, both face-to-face whilst visiting the practice and by managing phone calls to our front desk.The working pattern for this role is full-time, working Monday & Thursday 8:45am–6:30pm; Tuesday & Wednesday 8:45am–5:30pm; Friday 8:45am–5:00pm. As a receptionist, you’ll be based on-site in our practice, so working from home is not possible.Our practice offerspurpose-built 13-surgery practice with state-of-the-art facilitiesThe Met bus and tram station is a 3-minute walk awayA wealth of amenities within the shopping centre, close to the practiceAmple parking in and around the shopping complexmydentist is the UK’s leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.What we offerUp to £12.97 per hourHolidays rising to 25 days (plus bank holidays)Health and wellbeing support; including virtual GP and free counsellingDiscounts at cinemas, retailers and restaurants – save hundreds of pounds a yearRecognition schemes and service awardsTraining and development opportunitiesWith stable hours and a great work-life balanceWhat you'll be doingWelcome customers warmly – in person and over the phoneKeep appointments running smoothly and efficiently so everything flows well for the teamShare clear, helpful information tailored to each customerSupport daily and weekly tasks to keep the practice organised and compliantAbout youFriendly, caring and compassionateOrganised; can multitask and work towards KPI’sGreat at building relationshipsComfortable using computer systems (training provided)Confident at working in a fast-paced environmentAble to diffuse challenging situationsAble to learn about our servicesYour future starts hereBuild a rewarding career with a supportive, inclusive team.Click to apply now!