Receptionist

MyDentist; Bournemouth; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Parking is available

Holidays 25 days + bank holidays

Health and wellbeing support

Discounts at cinemas, retailers and/or

Training and development opportunities

Job summary

MyDentist in Nice Town (Nice Street) is seeking a receptionist to deliver outstanding customer service face-to-face and over the phone. You’ll manage front desk calls, keep appointments running smoothly, and help patients navigate the practice with clear, friendly information.

The role is on-site with full-time hours; you’ll join a supportive team and benefit from training and development opportunities, plus a benefits package including holidays, wellbeing support, and staff discounts.

Qualifications

• Experience in customer service is preferred.
• Able to work in a fast-paced environment.
• Strong communication and interpersonal skills.

Responsibilities

• Welcome customers warmly – in person and over the phone.
• Keep appointments running smoothly and efficiently so everything flows well for the team.
• Share clear, helpful information tailored to each customer.
• Support daily and weekly tasks to keep the practice organised and compliant.

Skills

Friendly demeanor

Organised

Communication

Multitasking

People skills

Tools

Computer systems

Job description

Your future, as a receptionist at mydentist

You’ll be joining us at our Nice Street practice in Nice Town, Postcode. As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk.

The working pattern for this role is [e.g. full time 40 hours per week, Monday to Friday 8.30am – 5.30pm]. As a receptionist, you’ll be based on site in our practice, so home working is not possible.

Our practice offers

INSERT PRACTICE UNIQUE SELLING POINTS

• Supportive and experienced team
• A convenient location, the nearest bus stop is on Nice Street, and the Nice Town train station is a 10-minute walk
• Parking is available

mydentist is the UK’s leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.

What we offer

• From / Up to £XX per hour
• Holidays rising to 25 days (plus bank holidays)
• Health and wellbeing support; including virtual GP and free counselling
• Discounts at cinemas, retailers and restaurants – save hundreds of pounds a year
• Recognition schemes and service awards
• Training and development opportunities
• With stable hours and a great work life balance

What you'll be doing

• Welcome customers warmly – in person and over the phone
• Keep appointments running smoothly and efficiently so everything flows well for the team
• Share clear, helpful information tailored to each customer
• Support daily and weekly tasks to keep the practice organised and compliant

About you

• Friendly, caring and compassionate
• Organised; can multitask and work towards KPI’s
• Great at building relationships
• Comfortable using computer systems (training provided)
• Confident at working in a fast-paced environment
• Able to diffuse challenging situations
• Able to learn about our services

Your future starts here

Build a rewarding career with a supportive, inclusive team.