Receptionist

Hilton Grand Vacations; Burton-on-Trent; On-site; GBP 10,000 - 40,000; Part time

Job summary

Join Wychnor Park Country Club as a Receptionist, where you'll be the first point of contact for guests, ensuring exceptional service. This role offers flexible shifts, opportunities for growth, and various employee benefits in a vibrant hospitality environment.

Benefits

Employee discounts across Europe

Referral bonuses

Generous holiday entitlement

Employee Assistance Program (EAP)

Free parking

Use of modern leisure facilities

Uniform provision

Training and development opportunities

Perks at Work Membership

Qualifications

• Previous experience in a similar role is advantageous.
• Ability to work independently and as part of a team.

Responsibilities

• Checking guests in and out, handling queries and payments.
• Answering the switchboard professionally and promptly.
• Performing administrative duties and daily banking.

Skills

Multitasking

Communication

Computer Literacy

Job description

RESORT: Wychnor Park Country Club

LOCATION: Burton-On-Trent, DE13 8BU

HOURS: 24 per week

SALARY: £12.58 per hour

Are you looking for a unique and exciting opportunity in the hospitality industry? Wychnor Park Country Club, a world-class resort, is dedicated to providing exceptional experiences for our members and guests. We are seeking a Receptionist to join our team, working on a flexible shift basis with a range of benefits. This role offers opportunities for growth and success.

Reporting to the Head of Reception, the main duties include:

• Checking guests in and out, handling queries, complaints, and requests, processing payments
• Answering the switchboard professionally and promptly
• Performing administrative duties and daily banking
• Being the first point of contact for guests, ensuring expectations are met or exceeded
• Performing ad hoc duties as requested by management

Skills and experience required:

• Previous experience in a similar role is advantageous
• Ability to multitask and work under pressure
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• A positive, 'can do' attitude
• Computer literacy

The role requires 24 hours per week, including weekends and Bank Holidays, on a shift/rota basis. Own transport is essential due to the resort's location.

In return, we offer benefits such as:

• Access to exclusive employee discounts across Europe through our resort privilege program
• Referral bonuses via our referral program
• Generous holiday entitlement
• Access to our Employee Assistance Program (EAP)
• Free parking
• Use of modern leisure facilities
• Uniform provision
• Training and development opportunities
• Perks at Work Membership for discounts on products and services

Wychnor Park Country Club values diversity and inclusion, welcoming applicants from all backgrounds and abilities, and providing accommodations during the recruitment process.

Join our team and help create unforgettable experiences. Apply now to start your exciting journey with us.