Receptionist

Radisson Blu; Bristol; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading hotel group as a Receptionist in Bristol. You'll be the heart of the hotel, managing guest experiences and ensuring satisfaction. With a focus on personal growth, we offer comprehensive development programs and a supportive environment. Embrace the opportunity to be a Moment Maker in a vibrant team.

Benefits

Special rates for team members

Comprehensive development programs

Contributory pension scheme

Complimentary meal on duty

Uniform provided

Access to Employee Assistance Programme

Opportunities for career progression

28 days holiday for full-time staff

Free access to leisure and gym facilities

Qualifications

• Experience in a similar role is beneficial but not essential.

Responsibilities

• Managing check-in and check-out processes.
• Ensuring guest satisfaction and smooth operations.
• Exuding patience and empathy.

Skills

Flexibility

Attention to detail

Creative problem-solving

Exceptional service

Teamwork

Strong verbal communication

Job description

Radisson Hotel Group - Join Our Team as a Receptionist

Radisson Hotel Group is one of the world's largest hotel groups, with ten distinctive hotel brands and over 1,160 hotels in operation and under development across more than 95 countries. Our overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

We value our people as the core of our success and future. Our team members are true Moment Makers, embodying our culture, spirit, environment, and opportunities that empower you to excel every day, everywhere, every time. Together, we make Every Moment Matter.

Position: Receptionist

We are seeking a Receptionist to join our dynamic team at Radisson Hotel Group. We focus on your skills, talents, and passion—beyond just your resume—because mindset is what truly matters. Grow with us, and we promise to support you along the way.

What We Offer Our Receptionist

• Special rates for team members, friends, and family during travel and hotel stays
• Comprehensive development programs, including an individual development plan and access to over 20,000 learning modules via Radisson Academy
• Participation in Responsible Business initiatives to create shared value and sustainable futures
• Contributory pension scheme and Life Assurance
• Complimentary meal on duty
• Uniform provided
• Access to Employee Assistance Programme through UNUM
• Opportunities for career progression
• 28 days holiday for full-time staff
• Free access to leisure, pool, and gym facilities during off-peak times (where applicable)

The Receptionist Role

The front office team is the heart of our hotel, providing a warm welcome and memorable experiences. Your responsibilities include:

• Managing check-in and check-out processes and everything in between
• Ensuring all aspects of the guest journey are delivered at the highest level
• Exuding patience, empathy, and hosting skills
• Working proactively to ensure guest satisfaction and smooth front office operations

Qualities We Are Looking For

• Flexibility and a positive, Can-Do attitude
• Attention to detail
• Creative problem-solving skills
• Passion for delivering exceptional service
• Teamwork skills to ensure guest satisfaction
• Strong verbal communication skills
• Experience in a similar role is beneficial but not essential

Join us and become a part of the Moment Makers community. We look forward to getting to know you!

The Radisson Blu Hotel in Bristol, housed in an iconic 18-storey high-rise, offers a prime location near key attractions such as the Hippodrome Theatre, Cabot Circus Shopping Centre, and Brunel's SS Great Britain. With 176 modern rooms and suites, an on-site restaurant, bar, and meeting rooms, we provide excellent services and facilities in the heart of the city.