Receptionist

Nuffield Health Bournemouth Hospital; Bournemouth; On-site; GBP 25,000; Part time

Job summary

Nuffield Health Bournemouth Hospital is seeking a part-time Receptionist to provide exceptional customer service and support visitors. The role involves greeting patients, answering inquiries, and collaborating with colleagues to ensure smooth operations. Join a leading healthcare charity dedicated to wellbeing and enjoy benefits like free gym membership and health assessments.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Excellent communication and IT skills required.
• Previous experience in healthcare administration preferred.

Responsibilities

• Make visitors feel comfortable upon arrival.
• Answer calls, handle inquiries, and schedule appointments.
• Prepare clinical paperwork and referral forms.

Skills

Communication

IT skills

Customer service

Job description

Receptionist

Bournemouth Hospital | Customer Service | Permanent Part-Time Contract

Salary: £24,043.50 per annum (pro-rata)

Hours: 22.5 hours per week

Shift Pattern: 3 days a week with shifts from 07:00-15:00, 13:00-21:00, Saturday 07:00-17:00, and Sunday 09:00-14:00. Working 1 in 4 weekends and covering bank holidays.

About Us

As the UK’s largest Healthcare Charity, we are dedicated to supporting the wellbeing of the nation. Representing Nuffield Health, you will help visitors feel at ease and guide them to the right destinations. If you’re empathetic and committed to providing exceptional service, you’ll thrive here.

Role Overview

As a Receptionist at our hospital, you will need excellent communication, IT, and keyboard skills. You should be able to clearly and sympathetically explain sensitive or complex information. Previous experience in healthcare administration or reception is preferred.

Key Responsibilities

1. Make visitors feel comfortable upon arrival.
2. Utilize your empathy and customer service skills to foster positive relationships.
3. Answer calls, handle inquiries, and schedule appointments.
4. Greet patients in person and direct them to appropriate areas.
5. Collaborate with colleagues to ensure smooth department operations.
6. Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions.

Employee Benefits

We want you to enjoy coming to work, feeling healthy, happy, and valued. Our benefits include free gym membership, health assessments, retail discounts, and pension options, among others. At Nuffield Health, we prioritize your wellbeing.

About Bournemouth Hospital

Our hospital offers top-tier private healthcare, including advanced medical and surgical services, with a focus on orthopaedics, cosmetic surgery, diagnostic scanning, and men’s and women’s health. Located near Bournemouth’s town centre, we feature state-of-the-art facilities and attract leading consultants from Dorset.

Join Us

Start your journey with Nuffield Health today. We review applications as they come and may close the advert early if we receive a high volume of applications. Apply now to be considered for this role.

It starts with you.