Receptionist

Nuffield Health; Bournemouth; On-site; GBP 24,000 - 28,000; Part time

Job summary

Nuffield Health is seeking a part-time Receptionist for Bournemouth Hospital. In this role, you will be the first point of contact for visitors, providing exceptional customer service and support. The position requires strong communication skills and a passion for helping others, with the opportunity to work in a supportive healthcare environment.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Excellent communication and IT skills required.
• Experience in healthcare administration or reception preferred.

Responsibilities

• Making visitors feel comfortable upon arrival.
• Answering phones, handling inquiries, and booking appointments.
• Preparing clinical paperwork and referral forms.

Skills

Communication

IT skills

Customer Service

Job description

Receptionist
Bournemouth Hospital | Customer Service | Permanent Contract | Part-Time
£24,043.50 per annum (pro rata)
22.5 hours per week

Shift Work: 3 days a week, with shifts from 0700-1500, 1300-2100; Saturdays 0700-1700; Sundays 0900-1400. Working 1:4 weekends, including bank holidays.

As the UK’s largest Healthcare Charity, we’re committed to supporting the wellbeing of the nation. As the face of Nuffield Health, you’ll help visitors feel at ease and find their way around. If you’re empathetic and passionate about delivering exceptional service, you’ll be a great fit.

As a Receptionist at our Hospital, you should have excellent communication, IT, and keyboard skills. You’ll need to explain sensitive or complex information clearly, sympathetically, and understandably. Experience in healthcare administration or reception is preferred.

As a Receptionist, your responsibilities include:

• Making visitors feel comfortable upon arrival
• Using empathy and customer service skills to build positive relationships
• Answering phones, handling inquiries, and booking appointments
• Welcoming patients in person and directing them to appropriate areas
• Collaborating with colleagues to ensure smooth department operations
• Preparing clinical paperwork, referral forms, charge sheets, and terms and conditions

Our benefits:

We want you to enjoy coming to work and feel valued. Our benefits include free gym membership, health assessments, retail discounts, and pension options. At Nuffield Health, we care about what matters to you.

About Nuffield Health Bournemouth Hospital:

We aim to provide top-quality private healthcare, offering a wide range of medical and surgical services. Our hospital is located near Bournemouth's town centre on Lansdowne Road, equipped with state-of-the-art diagnostic tools, and specializes in orthopaedics, cosmetic surgery, diagnostics, and men’s/women’s health.

Join Nuffield Health and shape your future today.

If interested, apply now. We review applications as received and may close the vacancy early if we receive a high volume of applications. Apply promptly to be considered.

It starts with you.