Receptionist

Boundary Outlet; Blackburn; Sur place; GBP 19 000 - 23 000; Plein temps

Résumé du poste

Boundary Outlet is hiring a Receptionist to be the welcoming face of the store. You will greet visitors, answer calls, manage appointments, and assist with general inquiries, promotions information, and admin tasks. Training will be provided where needed.

The role focuses on delivering excellent customer service with a friendly, professional demeanour and strong organisational skills to support daily reception operations.

Qualifications

• Excellent customer service skills.
• Strong verbal and written communication abilities.
• Highly organised with the ability to multitask and prioritise workload.
• Professional and proactive attitude with keen eye for detail.

Responsabilités

• Greet and assist visitors and staff in a friendly and professional manner.
• Answer phone calls, respond to emails, and handle general enquiries promptly.
• Manage visitor logs, appointments, and bookings.
• Provide information about store departments, events, and promotions to customers.
• Support the team with administrative tasks such as data entry, filing, and correspondence.
• Maintain a tidy and organised reception area at all times.
• Liaise with internal teams to ensure smooth communication and efficient service.

Connaissances

Customer service

Communication

Organisation

Teamwork

Formation

High school diploma or equivalent

Outils

Microsoft Word

Microsoft Excel

Microsoft Outlook

Description du poste

As a Receptionist, you'll be the face of Boundary Outlet, providing a warm welcome to suppliers, and visitors. You'll manage our main reception operations efficiently and support the team with administrative tasks to ensure smooth day-to-day operations.

Responsibilities

• Greet and assist visitors and staff in a friendly and professional manner.
• Answer phone calls, respond to emails, and handle general enquiries promptly.
• Manage visitor logs, appointments, and bookings.
• Provide information about store departments, events, and promotions to customers.
• Support the team with administrative tasks such as data entry, filing, and correspondence.
• Maintain a tidy and organised reception area at all times.
• Liaise with internal teams to ensure smooth communication and efficient service.

Qualities and Requirements

• A friendly and approachable individual with excellent customer service skills.
• Strong verbal and written communication abilities.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Highly organised with the ability to multitask and prioritise workload.
• A professional and proactive attitude with a keen eye for detail.
• Previous experience in a receptionist or front-of-house role is desirable but not essential, as training will be provided.

Boundary Outlet is a premier retail destination offering exceptional brands at outlet prices. Our team is dedicated to providing excellent customer service, and our Receptionists play a key role in creating a welcoming and professional first impression for all visitors.