Front of House Service Staff

Boundary Outlet; Blackburn; On-site; GBP 18,000 - 21,000; Full time

Job summary

Boundary Outlet in Blackburn is seeking enthusiastic Front of House Service Staff to deliver exceptional service and create a welcoming environment for customers visiting our premium outlet store & restaurant.

Greet guests, take orders, and serve food and drinks with a professional, friendly attitude. You will clear tables, handle payments, and work as part of a dynamic team in a fast-paced setting. Training provided for those new to hospitality.

Qualifications

• Experience in restaurant or hospitality is desirable but not essential, as training will be provided.
• Genuine passion for customer service and a positive attitude.
• Strong communication and interpersonal skills.
• Ability to thrive in a fast-paced, team-focused environment.

Responsibilities

• Greet customers warmly and guide them to their tables.
• Take orders accurately and efficiently, providing menu recommendations when needed.
• Serve food and beverages with a professional and friendly attitude.
• Clear tables promptly and maintain a tidy dining area.
• Handle payments and operate tills with accuracy.
• Address customer queries or concerns with professionalism and positivity.
• Support the wider team during busy periods to maintain smooth operations.

Skills

Customer service

Communication

Teamwork

Attention to detail

Friendly personality

Job description

Responsibilities

• Greet customers warmly and guide them to their tables.
• Take orders accurately and efficiently, providing menu recommendations when needed.
• Serve food and beverages with a professional and friendly attitude.
• Clear tables promptly and maintain a tidy dining area.
• Handle payments and operate tills with accuracy.
• Address customer queries or concerns with professionalism and positivity.
• Support the wider team during busy periods to maintain smooth operations.
• A positive, outgoing personality with a passion for customer service.
• Excellent communication and interpersonal skills.
• Ability to thrive in a fast-paced environment and work as part of a team.
• Strong attention to detail and a proactive attitude.
• Previous experience in a restaurant, or hospitality role is desirable but not essential, as training will be provided.

Boundary Outlet is a renowned retail destination offering premium brands at outlet prices, complemented by a vibrant restaurant experience. We're looking for enthusiastic Front of House Service Staff to deliver exceptional service and create a welcoming environment for our customers.