Receptionist

Boundary Outlet; Colne; On-site; GBP 10,000 - 13,000; Part time

Benefits offered by this job

Company Pension Scheme

Employee Assistance Programme

Long Service Awards

Store Discount

Free Parking

Subsidised Meals

Learning & Development Training

Job summary

Boundary Outlet in Colne is seeking a temporary Receptionist (6 months) to welcome visitors, manage the main reception, and support the team with everyday administrative tasks.

You will greet suppliers and customers, answer calls and emails, keep visitor logs and bookings, and help with data entry and filing. 20 hours per week, four days out of seven, on-site, with pension and development opportunities.

Qualifications

• A friendly and approachable individual with excellent customer service skills.
• Strong verbal and written communication abilities.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Highly organised with the ability to multitask and prioritise workload.
• A professional and proactive attitude with a keen eye for detail.
• Previous experience in a receptionist or front-of-house role is desirable but not essential, as training will be provided.

Responsibilities

• Greet and assist visitors and staff in a friendly and professional manner.
• Answer phone calls, respond to emails, and handle general enquiries promptly.
• Manage visitor logs, appointments, and bookings.
• Provide information about store departments, events, and promotions to customers.
• Support the team with administrative tasks such as data entry, filing, and correspondence.
• Maintain a tidy and organised reception area at all times.
• Liaise with internal teams to ensure smooth communication and efficient service.

Skills

Customer service

Communication

MS Office

Tools

MS Office Suite

Job description

Job Title:Temporary Receptionist (6 Months)
Location:Boundary Outlet - Colne
Hours:20 hours a week working 4 days out of 7

About Us:
Boundary Outlet is a premier retail destination offering exceptional brands at outlet prices. Our team is dedicated to providing excellent customer service, and our Receptionists play a key role in creating a welcoming and professional first impression for all visitors.

Role Overview:
As a Receptionist, you’ll be the face of Boundary Outlet, providing a warm welcome tosuppliers, andvisitors. You’ll manage our main reception operations efficiently and support the team with administrative tasks to ensure smooth day-to-day operations.

Key Responsibilities:

• Greet and assist visitorsand staff in a friendly and professional manner.
• Answer phone calls, respond to emails, and handle general enquiries promptly.
• Manage visitor logs, appointments, and bookings.
• Provide information about store departments, events, and promotions to customers.
• Support the team with administrative tasks such as data entry, filing, and correspondence.
• Maintain a tidy and organised reception area at all times.
• Liaise with internal teams to ensure smooth communication and efficient service.

What We’re Looking For:

• A friendly and approachable individual with excellent customer service skills.
• Strong verbal and written communication abilities.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Highly organised with the ability to multitask and prioritise workload.
• A professional and proactive attitude with a keen eye for detail.
• Previous experience in a receptionist or front-of-house role is desirable but not essential, as training will be provided.

The Perks:

• Company Pension Scheme
• Employee Assistance Programme
• Long Service Awards
• Store Discount
• Free Parking
• Subsidised Meals
• Learning & Development Training