Receptionist

Bupa; Birmingham; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading healthcare provider is seeking a dedicated Weekend Receptionist for Pebble Mill Care Home in Birmingham. In this role, you will be the first point of contact for visitors, managing enquiries and supporting clerical duties. Ideal candidates will have excellent customer service skills and a caring attitude. This is a permanent position offering a salary of £12.25 - £13.25 per hour depending on experience, with additional benefits including holiday pay and healthcare support.

Benefits

24/7 healthcare support

Annual healthcare allowance

Early access to wages

28 days holiday

Sick pay scheme

Free meal on every shift

Interest-free annual travel loan

Discounts at gyms

Qualifications

• Experience as a Receptionist essential.
• Friendly face to face and on the phone.
• Caring attitude to make a difference.

Responsibilities

• Act as the first point of contact for visitors.
• Manage new enquiries and support clerical duties.
• Conduct show-arounds within the care home.

Skills

Excellent customer service skills

Friendly and approachable

Organized

Ability to handle a varied workload

Job description

Overview

Receptionist (Weekend) – Pebble Mill Care Home, 2 Mill Pool Way, Birmingham B5 7EG

Carehome.co.uk rating: 9.6 / 10

Salary: £12.25 - £13.25 ph, dependent on experience and qualifications

Permanent position. Saturday and Sunday 9am – 5pm.

We make health happen. Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives.

Responsibilities

• Acting as the first point of contact for all visitors to the home
• Taking responsibility for managing new enquiries
• Providing advice and support face to face and over the phone
• Conducting show-arounds within the care home
• Supporting the Home Manager and Administrator with clerical duties such as maintaining paperwork and filing
• Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed

Qualifications and Skills

You’ll have experience as a Receptionist with excellent customer service skills. You’ll be friendly face to face and on the phone, approachable and organized, with the ability to build strong relationships with residents, their families and internal teams. You are dedicated and efficient with the ability to handle a varied workload, and your caring attitude underpins everything you do to make a real difference to people’s lives.

Benefits

• My Healthcare – 24/7 support, advice, and treatment for health-related issues, including remote GP appointments, physiotherapy and mental health support
• Annual healthcare allowance (approx. £350) that can be redeemed against a menu of Bupa healthcare products
• Wagestream – early access to up to 40% of earned wages
• 28 days holiday
• Sick pay scheme in addition to statutory sick pay
• Long service rewards (ecards, extra holidays and money)
• Free meal on every shift
• Interest-free annual travel loan for public transport
• Various Bupa pension plans
• Parental leave schemes (adoption, birth parents, co-parents)
• Menopause Plan to support health needs
• Discounts at gyms and fitness facilities

Why Bupa?

We are a health insurer and provider focused on helping people live longer, healthier, happier lives. We champion diversity and encourage applications from diverse backgrounds. Bupa is a Level 2 Disability Confident Employer and offers reasonable adjustments in recruitment.

Time Type: Full time

Job Area: Care Home - Facilities & Home Support