Receptionist

Valor Hospitality Careers - UK; Birmingham; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

National apprenticeships

Brand training

Job summary

AC Hotel by Marriott Birmingham is hiring a Receptionist. The role pays £12.71 per hour for 40 hours a week across 5 days, with a flexible 7-day rota.

You will greet guests with a warm welcome, provide information about hotel services and local attractions, and act as the face of the hotel across restaurants, bars and meeting spaces. Full training will be provided, and experience in branded hotels is a plus.

Qualifications

• Friendly, passionate and energetic demeanor.
• Experience in branded hotels preferred but not essential.
• Full training will be provided.
• Willingness to work across a 7-day rota and flexible shifts.

Responsibilities

• Greet guests warmly and set a positive first impression.
• Provide information on hotel services, facilities and local area.
• Be the face of the hotel to guests and visitors across restaurants, bars and meeting spaces.
• Assist guests with queries and make arrangements to enhance their stay.

Skills

Hospitality

Customer service

Job description

AC Hotel by Marriott Birmingham

£12.71 per hour. 40 hours per week across 5 days.

We are looking for a friendly, passionate and energetic Receptionist to join our team.

First impressions are everything and you will set the tone for every guest's stay. With a genuinely warm welcome, you'll be ready with answers to any questions and be able to offer information about hotel services, facilities and the local area. Anything to help make the guests visit that bit more special.

You will be the face of our hotel, not just to guests staying on property but to guest visiting to use our restaurants, bars and meeting rooms.

You must have a natural hospitality charm and a passion for service.

Ideally you will have experience of working within a branded hotel environment but this isn't essential and full training will be provided.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training - you can view the most popular courses on our careers pages.

What's in it for you?

Look at some of the Rewards and Benefits available at Valor

Fancy Joining Our Team?

We're an equal opportunities employer, and we welcome applications from all suitably qualified candidates, regardless of race, sex, disability, religion or belief, sexual orientation or age. At Valor Hospitality, we actively welcome applications from candidates of all diverse backgrounds.

Every application is carefully reviewed against the relevant skills and experience for the role, and we'll be in touch if you're a good match and have been selected for interview.

If you need any support at any stage of the recruitment process, or reasonable adjustments to help you do your best, please email our team at [e-mail].

Please note that employment is subject to proof of eligibility to work in the UK.