Receptionist

ValorHospitality; Birmingham; On-site; GBP 14,000 - 21,000; Full time

Job summary

Valor Hospitality in Birmingham is looking for a friendly, energetic Receptionist to welcome guests and set the tone for their stay. You’ll assist with information on hotel services, facilities and local attractions, and respond to guest queries with a warm, professional approach.

Experience in a branded hotel is helpful, but full training will be provided. The role requires flexibility as we operate 7 days a week with varied shifts, including evenings and weekends.

Job description

£12.71 per hour. 40 hours per week across 5 days.

We are looking for a friendly, passionate and energetic Receptionist to join our team.

First impressions are everything and you willset the tone for every guest’s stay.With a genuinely warm welcome, you’ll be ready with answers to any questions and be ableto offer information about hotel services, facilities and the local area. Anything to help make the guests visit that bit more special.

You will be the face of our hotel, not just to guests staying on property but to guest visiting to use our restaurants, bars and meeting rooms.
You must have a natural hospitality charm and a passion for service.

Ideally you will have experience of working within a branded hotel environment but this isn't essential and full training will be provided.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.

What's in it for you?

Look at some of the available at Valor

Fancy Joining Our Team?

We're an equal opportunities employer, and we welcome applications from all suitably qualified candidates, regardless of race, sex, disability, religion or belief, sexual orientation or age. At Valor Hospitality, we actively welcome applications from candidates of all diverse backgrounds.

Every application is carefully reviewed against the relevant skills and experience for the role, and we'll be in touch if you're a good match and have been selected for interview.

Please note that employment is subject to proof of eligibility to work in the UK.