Receptionist

Mydentist; Birkenhead; On-site; GBP 25,000 - 29,000; Full time

Benefits offered by this job

Health and well-being support; virtual

25 days holidays + bank holidays

Discounts at cinemas, retailers and料理

Training and development opportunities

Job summary

mydentist is hiring a front desk receptionist for our Rockferry, Birkenhead practice. You will greet patients, answer calls, book and adjust appointments, and ensure smooth daily operations in a busy, on-site environment.

The role is full-time, 40 hours per week, Monday to Friday with stable hours and opportunities for training and development. You will join a supportive team in a refurbished 13-surgery practice with modern equipment.

Qualifications

• Friendly, caring and compassionate.
• Organised; can multitask and work towards KPI’s.
• Great at building relationships.
• Comfortable using computer systems (training provided).
• Confident in working in a fast-paced environment.
• Able to diffuse challenging situations.

Responsibilities

• Welcome customers warmly – in person and over the phone.
• Keep appointments running smoothly and efficiently so everything flows well for the team.
• Share clear, helpful information tailored to each customer.
• Support daily and weekly tasks to keep the practice organised and compliant.

Skills

Friendly demeanor

Well organized

Relationship building

Computer systems

Calm under pressure

Customer service oriented

Job description

Your future, as a receptionist at mydentistYou’ll be joining us at our newly refurbished 13-surgery practice in Rockferry, CH42 2AG. As a receptionist, you will provide outstanding customer service to our customers and patients, both face-to-face whilst visiting the practice, and by managing phone calls to our front desk.The working pattern for this role is full-time, working 40 hours per week, Monday to Friday 8.45am – 5.45pm. As a receptionist, you’ll be based on site in our practice, so home working is not possible.Our practice offers13-surgery practice, recently refurbished and equipped with the latest equipmentYou'll be working with a very experienced and supportive teamBenefitting from a convenient location, the nearest bus stop is opposite the practice, and the Rockferry train station is a 5-minute walkParking is available.mydentist is the UK’s leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.What we offerUp to £12.45 per hourHolidays rising to 25 days (plus bank holidays)Health and well-being support; including virtual GP and free counsellingDiscounts at cinemas, retailers and restaurants – save hundreds of pounds a yearRecognition schemes and service awardsTraining and development opportunitiesWith stable hours and a great work-life balanceWhat you'll be doingWelcome customers warmly – in person and over the phoneKeep appointments running smoothly and efficiently so everything flows well for the teamShare clear, helpful information tailored to each customerSupport daily and weekly tasks to keep the practice organised and compliantAbout youFriendly, caring and compassionateOrganised; can multitask and work towards KPI’sGreat at building relationshipsComfortable using computer systems (training provided)Confident at working in a fast-paced environmentAble to diffuse challenging situationsAble to learn about our servicesYour future starts hereBuild a rewarding career with a supportive, inclusive team.Click to apply now!