Receptionist

Bullitt Hotel; Belfast City District; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Fortnightly pay

Service charge shared

Flexible working

Paid breaks on shift

Birthday off

FLOW training programme

NVQs / WSET / First Aid / MentalHealth

Team bonding events

Discounted city centre parking

20% off food at outlets

Job summary

Bullitt Hotel in Belfast city centre is hiring full-time reception staff to join our front desk team. Reporting to the Front Office Manager, you will help keep the desk organized, anticipate guest needs, and respond to inquiries in a courteous, efficient manner.

Essential criteria include a year of experience in reception, excellent English communication, presentation and interpersonal skills, plus solid front office systems and IT knowledge.

Qualifications

• Excellent communication skills with an excellent command of the English language.
• Understanding the importance of quality guest service.
• Effective organisational skills.
• Good IT skills and working knowledge of Front Office Systems.

Responsibilities

• Report to the Front Office Manager and ensure the front desk operates in an organised manner.
• Pro‑actively anticipate guest needs and deal with all guest enquiries in a pleasant and efficient manner.

Skills

Communication skills

Guest service

Front Office systems

Organisational skills

IT skills

Tools

Front Office Systems

Job description

Bullitt epitomises an urban chic hotel with stylish, contemporary surroundings, alongside compact but well-designed rooms with affordable rates. Located in a prime city centre location, wrapping Victoria Street, Ann Street and Church Lane, the hotel is a stone’s throw from Belfast’s shopping mecca, Victoria Square and the lively Cathedral Quarter.

Bullitt are currently recruiting for Full Time Reception staff

Reporting to the Front Office Manager, the successful candidate will ensure the front desk operates in an organized manner, pro-actively anticipate guest needs and deal with all guest enquires in a pleasant and efficient manner.

Essential Criteria:

• One years’ experience working in a similar reception position.
• An understanding of the importance of quality guest service
• Excellent Communication skills with an excellent command of the English language
• Excellent Presentation and Interpersonal skills
• Effective Organisational Skills
• A good working knowledge of Front Office Systems and good IT skills

Desirable Criteria:

• One Years’ experience in a hotel reception

In return we offer the successful candidate, an opportunity to become part the Beannchor team, one of the province's largest operators of licensed premises and to progress your career within hospitality.

The perks!

• Fortnightly pay. Why settle for one payday a month when you can have two?
• Excellent service charge shared across the team.
• Flexible working with a mix of early and late shifts.
• Paid breakson shift that can be spent in our dedicated and fully catered staff break room.
• Your birthday off! In addition to your 28 days paid holidays we also like our staff to enjoy their special day.
• Structured learning and development plans through our online FLOW training programme.
• Varied training opportunities including NVQs, WSET, First Aid, Mental Health Awareness, etc.
• Team bonding events such as our summer BBQ, Winter Raffle, seasonal parties, trips, and award ceremonies.
• Discounted city centre parking
• Company discount offering 20% off food in various outlets including Bullitt Hotel, Little Wing Pizzeria, The National and The Cloth Ear

The rate of pay is £12.77 per hour for all staff

We’re always keen to hear from ambitious, motivated people who are interested in furthering their career in hospitality.

The company reserves the right to apply enhanced short-listing criteria.

Bullitt Hotel is an Equal Opportunities Employer.

Bullitt are an equal opportunities employer

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