Receptionist

S1jobs; Aberdeen City; On-site; GBP 17,000 - 21,000; Full time

Job summary

Cammach is recruiting a Receptionist/Administrator based in Portlethen, Aberdeenshire, on a 3-month contract, fully office-based. You will deliver customer-focused support on site and to the wider FM team.

Key duties include meetings coordination, CAFM updates, RAMS, and producing client reviews, while liaising with contractors to maintain service standards and compliance.

Qualifications

• Experience in an FM support role.
• IOSH certification or training.
• IWFM qualifications or membership preferred.

Responsibilities

• Assist with meeting room bookings and arrange department requirements (refreshments, meals, video conferencing).
• Coordinate compliant RAMS and service reports, and issue permits to work where required.
• Provide administrative support to the FM team and client; update CAFM system and prepare monthly/quarterly reviews.
• Liaise with contractors to ensure service levels and best value; monitor invoices against work orders.
• Maintain hard/electronic files and ensure privacy of confidential information.
• Support day-to-day office duties and ensure reception standards are met.

Skills

MS Office

Communication

Organizational skills

Teamwork

Education

IOSH

IWFM Qualifications / Membership

Job description

Cammach are currently recruiting for a Receptionist/Administrator on behalf of our client. Based in Portlethen, Aberdeenshire, this is a 3-month contract opportunity and will be fully office-based.

ROLE

Delivering customer focused support on client site and to the wider FM team.

Responsibilities

• Complete flexibility in accordance with the client's needs
• Assist with meeting room bookings and arranging all relevant department requirements e.g., refreshments, lunch provision, video conferencing facility and liaise with the department representative accordingly.
• Book scheduled maintenance (PPM) in accordance with contract
• Coordinate compliance with all statutory regulations and code of practice, in accordance with both our client and company health and safety policies
• Provide an effective response to customer queries
• Monitor agreed contract service levels for catering, cleaning, security sub-contractors, with a key focus on best value and continuous improvement
• Service monitoring - carry out safety and building fabric walk around; service standards of cleaning and reception
• Ensure RAMS & service reports are fully up to date
• Issuing permits to work where required
• Maintain hard electronic files on the system
• Update CAFM system and have weekly review meetings with client
• Provide administrative support to client when requested
• Generate monthly and quarterly reviews for presentation to client
• Liaising daily with contractors ensuring that the best service is provided and keeping the client up to date
• Accurately checking any contractor invoices against work orders when requiredReception duties
• Visitors meet and greet in line with security procedures
• Ensure meeting areas and office space is kept tidy and in order daily
• Daily and weekly housekeeping checks
• Checking stock levels of all consumables
• Support the FM team where needed

Requirements

Qualifications and Experience

• Experience in an FM support role
• IOSH
• IWFM Qualifications / Membership

Skills And Any Other Requirements

• Be able to work in a fast pace, dynamic work environment with multiple priorities
• Be able to prioritize work in a heavily changeable environment
• Ability to travel to field locations as needed
• Ability to maintain highly confidential information and exercise sound judgment
• Be able to communicate with all levels of personnel within and out with the organization
• Proficient in MS Office suites
• Planning and problem-solving skills and ability to adapt
• Excellent written and verbal communications skills
• Ability to work closely in a small team
• Must pass any company or client scheduled or random drug screens
• Driving license - desirable