Reception Team Member: Living Wage + Great Benefits

The Sirius Hotel Group; Cardiff; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Bonus incentives

Learning & Development Programme

Wellbeing programme

Discounted hotel rates

Employee Assistance Programme

Perkbox membership

Enhanced sick pay

Milestone rewards

Online Community access

Referral bonus

Cycle to work scheme

Life Assurance

Salary Sacrifice Scheme

Job summary

Four Points Flex by Sheraton Cardiff invites applications for a Reception Team Member. You will be the first point of contact for arrivals and departures, delivering friendly guest service and handling front desk tasks in line with hotel policies.

We welcome individuals with a genuine interest in hospitality, offering a comprehensive range of benefits and development opportunities to support your career in our growing team.

Responsibilities

• You will demonstrate a commitment to delivering exceptional experiences throughout the guest journey.
• You will provide excellent guest service throughout the hotel and to efficiently process administration of the front desk tasks, being the first point of contact for arrivals, departures and guest interaction.
• You will handle all guest requests and enquiries promptly, efficiently and in accordance with the hotel’s policies.

Job description

Four Points Flex by Sheraton Cardiff invites applications for a Reception Team Member. You will be the first point of contact for arrivals and departures, delivering friendly guest service and handling front desk tasks in line with hotel policies.

We welcome individuals with a genuine interest in hospitality, offering a comprehensive range of benefits and development opportunities to support your career in our growing team.