Night Reception Team Member - Part Time

Travelodge; Cardiff; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

50% room discount

Friends & family discount

£50 Travelodge voucher on each work周年

Retail discounts

Aspire Programme

Team member incentive schemes

Job summary

Travelodge Cardiff M4 is looking for a Night Reception Team Member on a Part Time contract. Be part of a fun, supportive and family feel team with flexible working to suit everyone. No experience required—we'll coach and teach you everything you need to know.

Your role includes welcoming guests, checking them in, patrolling corridors, handling noise complaints and evictions, and setting up the hotel for the next day, including housekeeping trolleys, breakfast prep, and occasional bar service.

Qualifications

• Friendly, welcoming approach to guests.
• Willingness to learn and be coached.
• Ability to work flexible hours and weekend shifts.

Responsibilities

• Welcome guests and check them in at night.
• patrol corridors and monitor hotel during night.
• Address noise complaints and evictions as needed.
• Prepare hotel for next day: set up housekeeping trolleys, breakfast prep, and occasional bar service.

Skills

Customer service

Multitasking

Job description

Come and join our amazing team at Travelodge Cardiff M4 as a Night Reception Team Member on a Part Time contract, be part of a fun, supportive and family feel team with flexible working to suit everyone. No experience required for this role, we can coach and teach you everything you need to know!

Just some of the benefits:

• Fun friendly environment
• 50% discount on rooms plus food and drink, as well as friends and family discount.
• £50 Travelodge voucher on each work anniversary
• Discounts off many high street retailers and mobile phone providers such as Vodafone.
• Opportunities to develop into Management roles through our ‘Aspire Programme’
• Opportunityto earn more through our Team member incentive schemes

We have regular rewards and recognition activities such as ‘FAB Fridays’ and ‘Housekeeping Heroes’. Your job will be welcoming the guests and checking them into the hotel, but you’ll also be walking the corridors at regular intervals and you may have to deal with things like noise complaints and evictions. Your other main responsibility is setting up the hotel for the next day, so you’ll be doing things like preparing the housekeeping trolleys, or prepping for breakfast service and even serving behind the bar at times