Reception Supervisor — Guest Services & VIP Coordination

Meliá Hotels International; Liverpool; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Life Assurance

Health cash plan

Perkbox deals

Complimentary gym access

Training and language learning

Diversity and inclusion events

Meals on duty

Job summary

Innside by Melia Liverpool is seeking a Reception Lead to supervise the daily shift on Reception and ensure guests are attended to with the utmost courtesy. You will assist the Reception Management in implementing new procedures, coordinating VIPs and group arrivals, and supporting Duty Management shifts while developing the team and upholding hotel standards.

Join a renowned hospitality group offering opportunities for growth, training, and a dynamic work environment within the iconic Liverpool

Responsibilities

• Lead and supervise the daily shift on Reception.
• Assist the Reception Management in implementing new procedures.
• Coordinate VIPs and groups arrivals.
• Undertake Duty Management shifts.
• Manage development needs within the team.

Job description

Innside by Melia Liverpool is seeking a Reception Lead to supervise the daily shift on Reception and ensure guests are attended to with the utmost courtesy. You will assist the Reception Management in implementing new procedures, coordinating VIPs and group arrivals, and supporting Duty Management shifts while developing the team and upholding hotel standards.

Join a renowned hospitality group offering opportunities for growth, training, and a dynamic work environment within the iconic Liverpool