Part-Time Night Receptionist — Guest Experience Pro

Meliá Hotels International; Liverpool; On-site; GBP 12,000 - 18,000; Part time

Job summary

Innside by Melia Liverpool is recruiting a Night Receptionist for a 32-hour part-time role. You will be the primary point of contact during night hours, ensuring guest satisfaction, security, and smooth operational duties under the Night Manager's supervision.

The successful candidate will have night-reception experience, strong communication skills, and a flexible approach to shifts, contributing to a welcoming and safe hotel environment.

Qualifications

• Previous night receptionist experience, ideally in similar hotel environment.
• Natural people skills.
• Excellent and effective communicator.
• Problem solving and complaint handling skills.
• Flexibility and adaptability.

Responsibilities

• Maintain exceptional guest experience during night hours.
• Complete end-of-day procedures under Night Manager guidance.
• Ensure safety and security of the hotel at night.

Skills

Night shift experience

Customer service

Communication skills

Problem solving

Flexibility

Job description

Innside by Melia Liverpool is recruiting a Night Receptionist for a 32-hour part-time role. You will be the primary point of contact during night hours, ensuring guest satisfaction, security, and smooth operational duties under the Night Manager's supervision.

The successful candidate will have night-reception experience, strong communication skills, and a flexible approach to shifts, contributing to a welcoming and safe hotel environment.